At a Glance
- Tasks: Visit customers to assess and resolve equipment issues while ensuring safety and compliance.
- Company: Join Forkway, a leading materials handling solutions provider in the UK.
- Benefits: Enjoy competitive pay, overtime, a company vehicle, and generous annual leave.
- Other info: Great opportunities for career growth and access to exclusive discounts.
- Why this job: Make a real difference by solving problems and enhancing customer satisfaction.
- Qualifications: Technical qualifications and experience in hydraulic, mechanical, or electrical fields.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Leeds
Forkway are one of the UK’s leading materials handling solutions providers with around 100 employees across three Handling Centres and a number of strategic service centres.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way.
- Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- The engineer should ensure that they maximise any potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40‑hour working week.
- Overtime paid at x1.5 Monday–Saturday and x2 on Sundays.
- Company vehicle available for private use (subject to applicable tax).
- Opportunities for future development and career progression.
- Contributory pension scheme with employer contributions.
- 25 days’ annual leave, with the option to purchase up to 3 additional days (subject to conditions).
- Profit‑share bonus linked to overall business performance.
- Paycare and eyecare health schemes.
- Access to a wide range of high‑street discounts.
Field Service Engineer in Chesterfield employer: Briggs Equipment
Forkway is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a permanent position as a Field Service Engineer in Leeds, you will benefit from a competitive salary, generous annual leave, and opportunities for career progression, all while working with a dedicated team in a leading materials handling solutions provider. The company also provides a company vehicle for private use, overtime pay, and a profit-share bonus, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Chesterfield
✨Tip Number 1
Get to know the company inside out! Research Forkway and their services so you can chat confidently about how your skills fit into their operations. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t be shy to ask them about their experiences. They might share insider tips that could give you an edge during interviews.
✨Tip Number 3
Prepare for practical assessments! As a Field Service Engineer, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities in real-time.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Forkway.
We think you need these skills to ace Field Service Engineer in Chesterfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant technical qualifications and experience, especially in hydraulic, mechanical, and electrical principles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you understand customer needs. We love seeing candidates who can connect their experiences to our values and mission.
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've identified root causes of breakdowns or managed workloads under pressure. We’re keen on candidates who can demonstrate their ability to think on their feet and deliver results.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Briggs Equipment
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. This will show that you understand the core of the Field Service Engineer role and can handle the challenges that come with it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified root causes of breakdowns in the past. Talk about the steps you took to resolve issues and how you communicated with customers throughout the process. This will demonstrate your ability to manage workload and prioritise tasks effectively.
✨Understand Customer Needs
Research Forkway and their services so you can speak knowledgeably about their operations. During the interview, highlight your experience in liaising with customers and ensuring their needs are met. This shows that you value customer satisfaction and can build strong relationships.
✨Be Ready for Practical Scenarios
Expect to be asked situational questions or even given practical scenarios to solve. Think about how you would approach assessing work priorities and ensuring safe practices. Practising these scenarios beforehand will help you feel more confident and prepared.
