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- Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
- Company: Briggs Equipment Group, a leader in asset management solutions.
- Benefits: Competitive salary, overtime pay, 25 days holiday, and health schemes.
- Why this job: Make a real difference by solving problems and ensuring customer satisfaction.
- Qualifications: Technical qualifications and experience in hydraulic, mechanical, or electrical fields.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Birmingham
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- 25 days holiday with the ability to buy an extra 3 days
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What’s next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch.
Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.
If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Birmingham employer: Briggs Equipment
Contact Detail:
Briggs Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think about how your skills align with what they’re looking for.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you’re interested in. Send them your CV through our website and express your enthusiasm for potential opportunities.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s also a great chance to reiterate your interest in the role.
We think you need these skills to ace Field Service Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Field Service Engineer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand. Avoid jargon unless it's relevant to the role – we want to get to know you without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that 'apply now' button!
How to prepare for a job interview at Briggs Equipment
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will likely want to see how well you understand the core aspects of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've identified the root cause of a breakdown and how you resolved it. Highlight your ability to work independently under pressure and how you prioritised tasks effectively.
✨Understand Customer Needs
Demonstrate your understanding of customer service by discussing how you’ve previously liaised with clients. Be ready to explain how you ensure clarity and understanding regarding work priorities, timescales, and costs.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle specific situations, such as ensuring compliance with engineering standards or managing documentation. This will show that you can think on your feet and are prepared for the job.