At a Glance
- Tasks: Maintain and service small plant and agricultural equipment while ensuring top-notch customer service.
- Company: Join Briggs Equipment, a leader in asset maintenance with a commitment to safety and quality.
- Benefits: Enjoy a permanent contract, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values independence and prioritises customer satisfaction.
- Qualifications: Technical qualifications and experience in a similar role are essential; hydraulic and electrical knowledge is a plus.
- Other info: Work in Romford, Essex, with a focus on maintaining high standards and building customer relationships.
The predicted salary is between 30000 - 42000 £ per year.
As a Briggs Asset Maintenance Field Service Engineer, you will be responsible for:
- Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment.
- The service and maintenance of Diesel, Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment.
- Attending Breakdowns, Fault Finding and completing planned Preventative Maintenance.
- Ensuring customer service is kept to a high level and any queries are addressed.
- Completing job activity electronically and ensuring all required parts to complete tasks are ordered.
- Ensuring the company vehicle is maintained to a high standard and has the correct parts stock.
- Maintaining and developing customer relationships through high standards of service.
As an Asset Maintenance Field Service Engineer you will demonstrate:
- Relevant technical qualification.
- Previous experience within a similar role.
- Good understanding of hydraulic, mechanical and electrical principles.
- The ability to work independently and under pressure.
- The ability to manage and prioritise workload.
- Understanding customer needs.
Asset Maintenance Field Service Engineer employer: Briggs Equipment
Contact Detail:
Briggs Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Maintenance Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of equipment you'll be working on, such as Diesel, Petrol, and Electric-powered machinery. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. As a Field Service Engineer, maintaining strong relationships with customers is crucial. Think of examples from your past experiences where you successfully resolved customer issues or improved service quality.
✨Tip Number 3
Prepare to discuss your experience with fault finding and preventative maintenance. Be ready to share specific instances where you diagnosed problems and implemented effective solutions, as this will showcase your technical expertise.
✨Tip Number 4
Highlight your ability to work independently and manage your workload effectively. Consider sharing strategies you've used in previous roles to prioritise tasks and meet deadlines, as this will align well with the expectations of the position.
We think you need these skills to ace Asset Maintenance Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the role of an Asset Maintenance Field Service Engineer. Emphasise your technical skills, particularly in hydraulic, mechanical, and electrical principles.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of customer service and your ability to work independently under pressure. Mention specific examples from your previous roles that demonstrate your problem-solving skills and commitment to high standards.
Highlight Relevant Experience: In your application, clearly outline any previous experience you have in servicing and maintaining diesel, petrol, and electrically powered equipment. This will show that you are well-prepared for the responsibilities of the role.
Showcase Your Soft Skills: Don't forget to mention your ability to manage and prioritise workload, as well as your skills in developing customer relationships. These soft skills are just as important as technical qualifications for this position.
How to prepare for a job interview at Briggs Equipment
✨Showcase Your Technical Skills
Make sure to highlight your relevant technical qualifications and experience during the interview. Be prepared to discuss specific examples of how you've successfully handled maintenance and repairs on diesel, petrol, and electrically powered equipment.
✨Demonstrate Problem-Solving Abilities
Since the role involves fault finding and attending breakdowns, be ready to share instances where you've effectively diagnosed and resolved issues under pressure. This will show your potential employer that you can think on your feet.
✨Emphasise Customer Service
Customer service is key in this role, so be sure to convey your understanding of customer needs and how you've maintained strong relationships in previous positions. Share examples of how you've addressed customer queries and ensured satisfaction.
✨Prepare for Practical Questions
Expect practical questions related to hydraulic, mechanical, and electrical principles. Brush up on these topics and be ready to explain your thought process when tackling technical challenges, as this will demonstrate your expertise.