At a Glance
- Tasks: Visit customer sites to assess and resolve equipment issues while ensuring safety and compliance.
- Company: Briggs Equipment Group, a leader in asset management and maintenance solutions.
- Benefits: Competitive salary, 25 days holiday, overtime pay, and high street discounts.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction and equipment performance.
- Qualifications: Technical qualification and experience in hydraulic, mechanical, or electrical fields.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Southampton
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise any potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40 hour working week
- Overtime is Monday – Saturday and x2 on Sunday
- 25 days holiday with the ability to buy an extra 3 days
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Seaford employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Seaford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the job. Think about how you’d handle specific technical challenges or customer interactions, as these will likely come up during your chat.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your technical qualifications and problem-solving abilities. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Briggs Group.
We think you need these skills to ace Field Service Engineer in Seaford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Field Service Engineer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand. Avoid jargon unless it’s relevant to the role – we want to get to know you without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that 'apply now' button!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will likely ask you to explain how you've applied these skills in previous roles.
✨Understand Customer Needs
Since this role involves liaising with customers, it’s crucial to demonstrate your understanding of customer needs. Think of examples where you’ve successfully managed customer expectations or resolved issues. This shows you can prioritise their needs while maintaining safety and quality.
✨Showcase Problem-Solving Skills
Prepare to discuss specific instances where you identified the root cause of a breakdown and how you resolved it. Highlight your ability to work independently under pressure and how you sourced parts cost-effectively. This will show that you can think on your feet and deliver results.
✨Be Ready for Practical Scenarios
Expect scenario-based questions where you might need to outline how you would handle certain situations on the job. Practise articulating your thought process clearly, as this will demonstrate your ability to manage workload and ensure compliance with engineering standards.