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For Companies At a Glance
- Tasks: Provide on-site technical support and ensure equipment is safe and operational.
- Company: Join Briggs Equipment, a leader in asset management solutions.
- Benefits: Enjoy competitive pay, overtime, 25 days holiday, and health schemes.
- Why this job: Make a real difference by solving problems and helping customers succeed.
- Qualifications: Technical qualifications and experience in hydraulic, mechanical, or electrical fields.
- Other info: Great career growth opportunities and a supportive team environment.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Romford
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- 25 days holiday with the ability to buy an extra 3 days
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What’s next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Romford employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Romford
✨Tip Number 1
Get to know the company! Research Briggs Equipment Group and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Brush up on these areas so you can confidently discuss them during your interview.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you've had to manage workload or solve problems under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don't hesitate to apply through our website! If you feel like you meet most of the criteria, go for it! Even if you're unsure, sending in your CV speculatively can open doors to opportunities you might not have considered.
We think you need these skills to ace Field Service Engineer in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to customer needs and technical issues.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly address the job requirements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will likely want to see how well you understand the core aspects of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified root causes of breakdowns in the past. Think about specific situations where you had to act quickly and efficiently to resolve issues. This will demonstrate your ability to work independently and under pressure.
✨Understand Customer Needs
Be ready to talk about how you’ve previously assessed customer priorities and communicated effectively with them. Highlight any experiences where you ensured clarity on timescales and costs, as this is crucial for the role.
✨Documentation is Key
Familiarise yourself with the importance of completing job and service documentation accurately. You might be asked about your experience with this, so have a few examples ready to show that you understand the significance of proper record-keeping.
