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For Companies At a Glance
- Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
- Company: Join Briggs Equipment, a leader in asset management solutions.
- Benefits: Competitive salary, overtime pay, vehicle for personal use, and health schemes.
- Why this job: Make a real difference by solving problems and ensuring customer satisfaction.
- Qualifications: Technical qualifications and experience in mechanical, hydraulic, or electrical fields.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 29000 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Cirencester, Gloucestershire
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next: If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Plymouth employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your skills align with their needs. Practising common interview questions can really boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! As a Field Service Engineer, you’ll need to demonstrate your ability to tackle challenges. Share specific examples from your past experiences that highlight your technical expertise and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Briggs Equipment Group.
We think you need these skills to ace Field Service Engineer in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to customer needs and technical issues.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly address the job requirements.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your CV and cover letter directly for our team to review!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to showcase your understanding of hydraulic, mechanical, and electrical principles. Brush up on these areas before the interview, and be ready to discuss how you've applied this knowledge in previous roles.
✨Demonstrate Customer Focus
Understanding customer needs is crucial in this role. Prepare examples of how you've successfully managed customer expectations in the past, especially when it comes to prioritising work and communicating effectively about timelines and costs.
✨Showcase Problem-Solving Skills
Be ready to talk about specific instances where you've identified the root cause of a breakdown quickly. Highlight your approach to sourcing parts efficiently and how you ensured compliance with engineering standards during repairs.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle various situations on the job, such as conducting inspections or managing additional work required on a machine, and be prepared to explain your thought process.
