At a Glance
- Tasks: Visit customer sites to assess and resolve equipment issues while ensuring safety and compliance.
- Company: Briggs Equipment Group, a leader in asset management and maintenance solutions.
- Benefits: Competitive salary, overtime pay, 25 days holiday, and a contributory pension scheme.
- Other info: Opportunities for career growth and access to high street discounts.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction and equipment performance.
- Qualifications: Technical qualification and experience in hydraulic, mechanical, and electrical principles.
The predicted salary is between 30000 - 40000 £ per year.
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- 25 days holiday plus bank holidays
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Pinner employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Pinner
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the job. Think about how you’d handle specific situations, like troubleshooting a breakdown or managing customer expectations.
✨Tip Number 3
Don’t just apply blindly! Tailor your approach for each application. Highlight your relevant experience and skills that match the job description, especially your technical qualifications and customer service abilities.
✨Tip Number 4
Keep an eye on our website for new opportunities! We regularly update our listings, and applying directly through us can give you a better chance of standing out to the hiring team.
We think you need these skills to ace Field Service Engineer in Pinner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to hydraulic, mechanical, or electrical principles.
Showcase Your Customer Focus: Since understanding customer needs is key, include examples of how you've successfully managed customer relationships in your application. We love seeing candidates who can communicate effectively and prioritise customer satisfaction!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Briggs Group!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The more confident you are in your knowledge, the better you'll impress the interviewers.
✨Understand Customer Needs
Since this role involves liaising with customers, it’s crucial to demonstrate your understanding of their needs. Think about past experiences where you successfully identified and addressed customer requirements, and be prepared to share those examples.
✨Showcase Problem-Solving Skills
Be ready to talk about how you've identified root causes of breakdowns in previous roles. Highlight your approach to troubleshooting and how you ensured timely and cost-effective solutions. This will show that you can think on your feet and handle pressure.
✨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions about the company and the role. This shows your genuine interest and helps you assess if the job is the right fit for you. Ask about future development opportunities or team dynamics!