At a Glance
- Tasks: Visit customers to assess and resolve equipment issues while ensuring safety and quality.
- Company: Briggs Equipment Group, a leader in asset management and maintenance solutions.
- Benefits: Competitive salary, overtime pay, vehicle for personal use, and health schemes.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction and equipment performance.
- Qualifications: Technical qualification and experience in hydraulic, mechanical, or electrical fields.
The predicted salary is between 29000 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Cirencester, Gloucestershire
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next: If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in London employer: Briggs Equipment Ltd
Revived Equipment, part of the Briggs Equipment Group, is an exceptional employer located in East Kilbride, Scotland, offering a dynamic work environment that fosters innovation and collaboration. Employees benefit from competitive salaries, comprehensive training programmes, and ample opportunities for career advancement within a supportive culture that values teamwork and personal growth. Join us to be part of a leading provider in the industry, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the job. Think about how you’d handle customer interactions and technical challenges, as these will likely come up during your chat with the hiring team.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re a great fit for the role.
✨Tip Number 4
Check out our website for the latest job openings and apply directly through us. We love seeing candidates who are proactive and genuinely interested in joining our team at Briggs Equipment!
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to customer needs and technical issues.
Showcase Your Problem-Solving Skills:In your application, emphasise your ability to identify root causes of breakdowns and how you’ve effectively communicated with customers about work priorities and costs. We love seeing candidates who can think on their feet!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Briggs Equipment.
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Brush up on these areas before the interview, and be ready to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've identified root causes of breakdowns and resolved issues efficiently. Highlight any instances where you maximised revenue for damaged equipment, as this will show your ability to think on your feet.
✨Understand Customer Needs
Since customer interaction is key in this role, think about how you've successfully managed customer expectations in the past. Be ready to discuss how you prioritise their needs while ensuring safety and compliance with engineering standards.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
