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For Companies At a Glance
- Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
- Company: Briggs Equipment Group, a leader in asset management solutions.
- Benefits: Competitive salary, overtime pay, vehicle for private use, and health schemes.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Technical qualification and experience in hydraulic, mechanical, or electrical fields.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 22000 - 30000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Northampton
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What’s next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Kettering employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Field Service Engineers and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Show off your skills! If you’ve got relevant experience, be ready to discuss specific projects or challenges you’ve tackled. Use examples that highlight your technical knowledge and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can check out other roles that might catch your interest while you’re there.
We think you need these skills to ace Field Service Engineer in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to customer needs and technical issues.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to identify root causes of breakdowns and how you’ve effectively communicated with customers about work priorities and costs. We love candidates who can think on their feet!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Briggs Equipment.
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will likely want to see how well you understand the core aspects of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you identified the root cause of a breakdown and how you resolved it. Highlight your ability to work independently under pressure and manage your workload effectively.
✨Understand Customer Needs
Demonstrate your understanding of customer service by discussing how you prioritise customer needs and communicate effectively with them. Be ready to explain how you ensure clarity and understanding regarding work scopes and costs.
✨Be Ready for Practical Scenarios
Expect to be asked about specific scenarios you might face as a Field Service Engineer. Think through how you would handle inspections, checks, and ensuring compliance with engineering standards. This shows you’re not just knowledgeable but also practical.
