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- Tasks: Join us as a Field Service Engineer, tackling exciting challenges at customer sites.
- Company: Briggs Equipment Group is a top provider of asset management solutions in the UK and Ireland.
- Benefits: Enjoy a competitive salary, overtime pay, vehicle use, and health perks like eyecare discounts.
- Why this job: Make a real impact while developing your skills in a supportive and dynamic environment.
- Qualifications: Bring relevant technical qualifications and experience in hydraulic, mechanical, or electrical fields.
- Other info: We encourage all applicants, even if you don't meet every requirement—apply today!
The predicted salary is between 29000 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Truro/Plymouth
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don\’t feel like you meet all of the role criteria outlined below please don\’t let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
- Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principals
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up too £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What\’s next
- If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
- Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
- If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
Field Service Engineer in Truro employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Truro
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies used by Briggs Equipment. Understanding their products and services will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Briggs Equipment on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss your previous experiences in similar roles, focusing on how you managed customer needs and resolved technical issues. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research common challenges faced by Field Service Engineers in the industry. Being able to discuss these challenges and how you would approach them can set you apart from other candidates and show your proactive mindset.
We think you need these skills to ace Field Service Engineer in Truro
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Field Service Engineer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in similar roles, particularly focusing on your technical qualifications and understanding of hydraulic, mechanical, and electrical principles.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your ability to identify root causes of issues and how you have effectively resolved them in past roles. This will show your potential employer that you can handle the challenges of the job.
Personalise Your Application: Make sure to address your application to the Briggs Equipment Group specifically. A personalised touch can make a significant difference, showing that you are genuinely interested in the role and the company.
How to prepare for a job interview at Briggs Equipment Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of hydraulic, mechanical, and electrical principles. Be prepared to discuss specific examples from your previous experience that demonstrate your technical qualifications and how they relate to the role.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to explain how you identify the root cause of breakdowns and the steps you take to resolve issues efficiently. Use real-life scenarios to illustrate your problem-solving abilities and how you ensure customer satisfaction.
✨Emphasise Customer Understanding
Highlight your ability to understand and prioritise customer needs. Share examples of how you've successfully communicated with clients in the past, ensuring clarity on work scopes, timelines, and costs.
✨Prepare for Practical Questions
Expect questions that assess your ability to work independently and under pressure. Think of situations where you've had to manage your workload effectively and be ready to discuss how you handle stress while maintaining high standards of work.
