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- Tasks: As a Field Service Engineer, you'll assess customer needs and ensure equipment is safe and operational.
- Company: Join Briggs Equipment Group, a top provider of asset management solutions in the UK and Ireland.
- Benefits: Enjoy a competitive salary, overtime pay, vehicle use, pension contributions, and health schemes.
- Why this job: This role offers hands-on experience, career growth, and the chance to make a real impact.
- Qualifications: You need relevant technical qualifications and experience in hydraulic, mechanical, and electrical systems.
- Other info: We encourage all applicants, even if you don't meet every requirement, to apply!
The predicted salary is between 29000 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Thetford
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What’s next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Locations
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Thetford, Norfolk
✨Tip Number 1
Familiarise yourself with the specific equipment and machinery that Briggs Equipment Group services. Understanding the technical aspects and common issues related to these machines will help you demonstrate your expertise during the interview.
✨Tip Number 2
Prepare to discuss your previous experiences in similar roles, particularly focusing on how you've managed customer relationships and prioritised workloads. This will show that you can handle the responsibilities of the Field Service Engineer position effectively.
✨Tip Number 3
Brush up on your knowledge of hydraulic, mechanical, and electrical principles, as these are crucial for the role. Being able to speak confidently about these topics will set you apart from other candidates.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've identified root causes of breakdowns in the past. Highlighting your ability to think critically under pressure will resonate well with the hiring team.
We think you need these skills to ace Field Service Engineer in Thetford, Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical qualifications and previous experience in similar roles. Emphasise your understanding of hydraulic, mechanical, and electrical principles, as these are crucial for the Field Service Engineer position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to work independently, manage workload, and understand customer needs. This is your chance to show how you can excel in the role.
Highlight Problem-Solving Skills: Since the role involves identifying root causes of breakdowns and ensuring cost-effective solutions, include examples in your application that showcase your problem-solving skills and ability to work under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Field Service Engineer.
How to prepare for a job interview at Briggs Equipment Ltd
✨Showcase Your Technical Knowledge
As a Field Service Engineer, it's crucial to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Be prepared to discuss specific examples from your previous experience that highlight your technical qualifications and problem-solving skills.
✨Emphasise Customer Understanding
This role requires a strong focus on customer needs. During the interview, share instances where you successfully identified and addressed customer concerns, ensuring their satisfaction while managing expectations regarding timelines and costs.
✨Demonstrate Your Ability to Work Independently
Field Service Engineers often work alone and under pressure. Highlight your ability to manage and prioritise your workload effectively. Discuss how you've handled challenging situations in the past, showcasing your independence and decision-making skills.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific breakdown scenarios or technical challenges. Prepare by thinking through potential problems you might encounter in the field and how you would approach resolving them, including liaising with technical teams if necessary.
