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- Tasks: As a Field Service Engineer, you'll assess customer needs and ensure equipment is safe and operational.
- Company: Join Briggs Equipment, a top provider of asset management solutions in the UK and Ireland.
- Benefits: Enjoy a competitive salary, overtime pay, vehicle use, pension contributions, and health schemes.
- Why this job: This role offers hands-on experience, career growth, and the chance to make a real impact.
- Qualifications: You need a relevant technical qualification and experience in a similar role.
- Other info: Flexible application process; don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 29500 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Port of Tilbury
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next: If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment and machinery that Briggs Equipment Group services. Understanding the technical aspects and common issues can give you an edge during interviews, showing your proactive approach and genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers in the industry. They can provide insights into the day-to-day responsibilities and challenges of the role, which can help you tailor your discussions during the interview process.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Since identifying root causes of breakdowns is crucial, think of specific examples from your past experience where you successfully diagnosed and resolved technical issues under pressure.
✨Tip Number 4
Demonstrate your understanding of customer service. As a Field Service Engineer, you'll be interacting with clients regularly, so be ready to share how you've effectively managed customer expectations and ensured satisfaction in previous roles.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical qualifications and previous experience in similar roles. Emphasise your understanding of hydraulic, mechanical, and electrical principles, as well as your ability to work independently under pressure.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Service Engineer position. Mention specific examples of how you've successfully managed workloads and met customer needs in past roles. This is your chance to show why you're a great fit for the company.
Highlight Safety Practices: Since the role involves ensuring safe working practices, include any relevant experience or training you have in safety protocols. This will demonstrate your commitment to maintaining high standards in your work.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Briggs Equipment Ltd
✨Showcase Your Technical Knowledge
As a Field Service Engineer, it's crucial to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Be prepared to discuss specific examples from your previous experience where you successfully applied this knowledge to solve problems.
✨Emphasise Customer Communication Skills
This role involves liaising with customers to assess their needs and explain work priorities. Highlight your ability to communicate clearly and effectively, ensuring that all parties understand the scope of work and associated costs.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've identified root causes of breakdowns in the past. Share examples of how you efficiently sourced parts and resolved issues, showcasing your resourcefulness and ability to work under pressure.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios you might encounter on the job. Prepare to explain how you would handle specific situations, such as prioritising workload or ensuring compliance with engineering standards, to show your readiness for the role.
