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- Tasks: As a Field Service Engineer, you'll assess customer needs and ensure equipment is safe and operational.
- Company: Join Briggs Equipment Group, a top provider of asset management solutions in the UK and Ireland.
- Benefits: Enjoy a competitive salary, overtime pay, private vehicle use, and health schemes with discounts.
- Why this job: This role offers hands-on experience, career growth, and the chance to make a real impact.
- Qualifications: You need a relevant technical qualification and experience in a similar role.
- Other info: Flexible application process; don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 29000 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Stafford
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next: If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies used by Briggs Equipment. Understanding their products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous experiences in similar roles, especially any challenges you've faced and how you overcame them. This will showcase your problem-solving skills and ability to work under pressure, which are crucial for a Field Service Engineer.
✨Tip Number 3
Highlight your customer service skills during the interview. Since the role involves liaising with customers, demonstrating your ability to understand and meet their needs will set you apart from other candidates.
✨Tip Number 4
Research the company culture at Briggs Equipment. Being able to align your values with theirs can make a significant impact during the interview process, showing that you're not just a fit for the role, but for the team as well.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the Field Service Engineer position. Make a note of the key skills and qualifications required, such as technical qualifications and experience in similar roles.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your understanding of hydraulic, mechanical, and electrical principles, as well as your ability to work independently under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to assess customer needs and manage workloads effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. Ensure that your contact information is correct and that all required documents are included.
How to prepare for a job interview at Briggs Equipment Ltd
✨Showcase Your Technical Knowledge
As a Field Service Engineer, it's crucial to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Be prepared to discuss specific examples from your previous experience where you successfully applied this knowledge to solve problems.
✨Emphasise Customer Focus
Highlight your ability to understand and prioritise customer needs. Share instances where you effectively communicated with clients about work scopes, timelines, and costs, ensuring they felt informed and valued throughout the process.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've identified root causes of breakdowns in the past. Use examples that showcase your analytical skills and resourcefulness in obtaining the correct parts efficiently and cost-effectively.
✨Discuss Your Work Ethic
Field Service Engineers often work independently and under pressure. Be ready to talk about how you manage your workload, prioritise tasks, and ensure compliance with engineering standards while maintaining safety and quality in your work.
