At a Glance
- Tasks: Provide on-site technical support and ensure equipment operates safely and efficiently.
- Company: Join Briggs Equipment, a leader in asset management and maintenance solutions.
- Benefits: Enjoy 25 days holiday, overtime pay, and a contributory pension scheme.
- Other info: Dynamic role with opportunities for future development and career growth.
- Why this job: Make a real impact by solving problems and helping customers with their equipment needs.
- Qualifications: Technical qualification and experience in hydraulic, mechanical, or electrical systems.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Leicester
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40 hour working week
- Overtime is Monday – Saturday and x2 on Sunday
- 25 days holiday with the ability to buy an extra 3 days (subject to conditions)
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer employer: Briggs Equipment Ltd
Briggs Equipment Group is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. Located in Leicester, the company provides a competitive benefits package including a contributory pension scheme, profit-sharing bonuses, and generous holiday allowances, alongside opportunities for career advancement in a dynamic field service environment. Join us to be part of a team that values your contributions and fosters a safe and collaborative workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Field Service Engineers and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Show off your skills! If you’ve got relevant experience, be ready to discuss specific projects or challenges you’ve tackled. Use examples that highlight your technical knowledge and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Briggs Group.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant technical qualifications or previous roles that align with what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Field Service Engineer role. Share specific examples of how you've tackled similar challenges in the past, and don’t forget to express your enthusiasm for joining our team!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just click that 'apply now' button!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The more confident you are in your knowledge, the better you'll impress the interviewers.
✨Understand Customer Needs
Since this role involves liaising with customers, it’s crucial to demonstrate your understanding of customer needs. Think of examples from your past experiences where you successfully identified and addressed customer requirements. This will show that you can prioritise their needs effectively.
✨Showcase Problem-Solving Skills
Prepare to discuss how you've identified root causes of breakdowns in previous roles. Share specific instances where you found cost-effective solutions and worked with teams to resolve issues. This will highlight your ability to think on your feet and work independently under pressure.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific situation on-site. Practise articulating your thought process clearly, as this will demonstrate your ability to manage and prioritise workload effectively.
