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- Tasks: As a Field Service Engineer, you'll assess customer needs and ensure equipment is safe and operational.
- Company: Join Briggs Equipment Group, a top provider of asset management solutions in the UK and Ireland.
- Benefits: Enjoy a competitive salary, overtime pay, vehicle use, pension contributions, and health schemes.
- Why this job: This role offers hands-on experience, career growth, and the chance to make a real impact.
- Qualifications: You need a relevant technical qualification and experience in a similar role.
- Other info: Don't worry if you don't meet all criteria; we encourage everyone to apply!
The predicted salary is between 22000 - 41000 £ per year.
The Opportunity: Field Service Engineer Contract: Permanent Location: Truro/Plymouth The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don\’t feel like you meet all of the role criteria outlined below please don\’t let that discourage you from applying. The Impact you will have: Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to. Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood. Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances. Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer. Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged. Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer. What will help you to excel in this role: Relevant technical qualification Previous experience within a similar role Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs What you can expect from us: A base salary is based on a 40 hour working week Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday Vehicle is available for private use if desired (tax to be paid) Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare bonus based on business performance Paycare and eyecare health scheme High street discounts What\’s next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
Field Service Engineer employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment and machinery that Briggs Equipment Group services. Understanding the technical aspects and common issues can give you an edge during interviews, as you'll be able to speak knowledgeably about the role.
✨Tip Number 2
Network with current or former Field Service Engineers in the industry. They can provide insights into the day-to-day responsibilities and challenges of the role, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about past experiences where you've had to troubleshoot equipment issues or manage customer expectations, as these examples will demonstrate your problem-solving abilities and customer service skills.
✨Tip Number 4
Showcase your understanding of safety practices and compliance standards relevant to the engineering field. Being able to discuss how you prioritise safety in your work will resonate well with the hiring team, as it aligns with their commitment to safe working practices.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities and required qualifications so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience that aligns with the role. Mention specific instances where you've worked independently, managed workloads, or dealt with customer needs effectively.
Showcase Technical Skills: Make sure to detail your relevant technical qualifications and understanding of hydraulic, mechanical, and electrical principles. This will demonstrate your capability to meet the job's requirements.
Personalise Your Application: Address your cover letter to the hiring team at Briggs Equipment Group. Personalising your application shows genuine interest in the role and the company, which can set you apart from other candidates.
How to prepare for a job interview at Briggs Equipment Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of hydraulic, mechanical, and electrical principles. Be prepared to discuss specific examples from your previous experience that demonstrate your technical qualifications and problem-solving skills.
✨Demonstrate Customer Focus
Since the role involves liaising with customers, highlight your ability to understand and meet customer needs. Share instances where you successfully managed customer expectations or resolved issues to their satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations, such as diagnosing a breakdown or prioritising workload under pressure. Practise articulating your thought process and decision-making in these scenarios.
✨Emphasise Safety and Compliance
Safety is paramount in this role. Be ready to discuss how you ensure safe working practices and compliance with engineering standards. Providing examples of past experiences where you adhered to safety protocols will strengthen your candidacy.
