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For Companies At a Glance
- Tasks: As a Field Service Engineer, you'll visit customer sites to assess and resolve equipment issues.
- Company: Join Briggs Equipment Group, a top provider of asset management solutions in the UK and Ireland.
- Benefits: Enjoy a permanent contract with competitive pay and opportunities for growth.
- Why this job: Make a real impact by solving problems and enhancing customer satisfaction in a dynamic environment.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key!
- Other info: Don't worry if you don't meet every requirement—apply anyway!
The predicted salary is between 30000 - 42000 £ per year.
Job Description
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Manchester
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
- Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principals
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary is based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- 25 days holiday, plus the opportunity to buy an additional 3 days within a 12 month period of employment
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next
- If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
- Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
- If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
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Field Service Engineer employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies used by Briggs Equipment. Understanding their products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers, especially those who have worked with Briggs Equipment. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills and experiences in a hands-on environment. Be ready to share specific examples of how you've tackled challenges in previous roles, as this is crucial for a Field Service Engineer.
✨Tip Number 4
Research the latest trends in asset management and maintenance solutions. Being knowledgeable about industry advancements will show that you're proactive and committed to staying updated, making you a more attractive candidate.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Read through the job description for the Field Service Engineer position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in field service roles or technical support. Use specific examples to demonstrate how your skills align with the requirements of the job.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses the role at Briggs Equipment Group. Mention why you are interested in the position and how your background makes you a suitable candidate.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Briggs Equipment Ltd
✨Research the Company
Before your interview, take some time to learn about Briggs Equipment Group. Understand their services, values, and recent developments. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Technical Questions
As a Field Service Engineer, you may be asked technical questions related to equipment maintenance and troubleshooting. Brush up on relevant technical knowledge and be ready to discuss your past experiences with similar challenges.
✨Demonstrate Problem-Solving Skills
Field Service Engineers often face unexpected issues on-site. Be prepared to share examples of how you've successfully resolved problems in the past, highlighting your analytical thinking and adaptability.
✨Showcase Your Communication Skills
Since you'll be interacting with customers regularly, effective communication is key. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you build rapport with clients.
