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- Tasks: Visit customers to assess and resolve equipment issues while ensuring safety and quality.
- Company: Briggs Equipment Group, a leader in asset management and maintenance solutions.
- Benefits: Competitive salary, overtime pay, vehicle for private use, and health schemes.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction and equipment performance.
- Qualifications: Technical qualification and experience in hydraulic, mechanical, or electrical fields.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 29500 - 37000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Cirencester, Gloucestershire
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next: If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Exeter employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to field service work. Think about how you’d handle customer interactions and technical challenges, and be ready to share your experiences.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Briggs Equipment Group and tailor your approach to show why you’re a great fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight your skills.
We think you need these skills to ace Field Service Engineer in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with what we’re looking for. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've identified and resolved issues effectively. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Brush up on these areas before the interview, and be ready to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've identified and resolved breakdowns in the past. Highlight your ability to assess situations quickly and effectively, as this is crucial for the role.
✨Understand Customer Needs
Since customer interaction is key, think about how you can demonstrate your understanding of customer needs during the interview. Prepare to discuss how you've prioritised customer satisfaction in your previous work.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics or the types of projects you might be working on.
