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- Tasks: Visit customers to assess and resolve equipment issues while ensuring safety and quality.
- Company: Briggs Equipment Group, a leader in asset management and maintenance solutions.
- Benefits: Competitive salary, overtime pay, 25 days holiday, and high street discounts.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction and equipment performance.
- Qualifications: Technical qualification and experience in hydraulic, mechanical, or electrical fields.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Maidstone
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise any potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- 25 days holiday with the ability to buy an extra 3 days
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Dartford employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Dartford
✨Tip Number 1
Get to know the company! Research Briggs Equipment Group and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to field service engineering. Think about your past experiences and how they relate to the role, so you can share relevant examples that highlight your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on what to expect during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, if you’re unsure about the role, feel free to send us your CV speculatively – we love hearing from potential candidates!
We think you need these skills to ace Field Service Engineer in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to customer needs and technical issues.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to identify root causes of breakdowns and how you’ve effectively resolved them. We love candidates who can think on their feet and provide solutions under pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will likely ask you to explain how you've applied these skills in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved breakdowns in the past. Highlight your ability to assess situations quickly and efficiently, and be ready to discuss how you liaised with customers and teams to ensure clarity on work priorities and costs.
✨Demonstrate Customer Focus
Understanding customer needs is crucial for this role. Think of instances where you've gone above and beyond for a client. Be prepared to share how you communicated effectively with customers about their equipment and any additional work required.
✨Practice Safety First
Safety is paramount in field service roles. Familiarise yourself with safe working practices and be ready to discuss how you've ensured compliance with engineering standards in your previous jobs. This shows that you take safety seriously and can be trusted to work independently.
