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For Companies At a Glance
- Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
- Company: Join Briggs Equipment, a leader in asset management solutions.
- Benefits: Competitive salary, overtime pay, vehicle for personal use, and health schemes.
- Why this job: Make a real difference by solving problems and ensuring customer satisfaction.
- Qualifications: Technical qualifications and experience in mechanical, hydraulic, or electrical fields.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 29000 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Cirencester, Gloucestershire
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next: If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Crawley employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the job. Think about how you’d handle customer interactions and technical challenges, as these will be key in showcasing your skills.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re a great fit.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We love seeing candidates who are proactive and genuinely interested in joining our team at Briggs Equipment!
We think you need these skills to ace Field Service Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with what we’re looking for. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've identified and resolved issues effectively. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get back to you quicker!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Brush up on these areas before the interview, and be ready to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've identified and resolved breakdowns in the past. Highlight your ability to assess situations quickly and efficiently, as well as how you liaised with customers to keep them informed throughout the process.
✨Understand Customer Needs
This role requires a strong focus on customer service. Think about times when you've gone above and beyond for a client. Be ready to explain how you prioritise their needs while managing your workload effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
