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- Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
- Company: Briggs Equipment Group, a leader in asset management solutions.
- Benefits: Competitive salary, overtime pay, vehicle for personal use, and health schemes.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Technical qualification and experience in mechanical, hydraulic, or electrical fields.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 29000 - 41000 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Cirencester, Gloucestershire
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary up to £36,934 pa based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next: If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Colchester employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Colchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Briggs Equipment Group. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Field Service Engineer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've identified issues and implemented solutions. This is key for a role that involves assessing and resolving technical problems on-site.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to customer needs and technical issues.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to identify root causes of breakdowns and how you’ve effectively resolved them. We love candidates who can think on their feet and provide solutions under pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Briggs Equipment Ltd
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Brush up on these areas before the interview, and be ready to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've identified and resolved breakdowns in the past. Highlight your ability to assess situations quickly and efficiently, as well as how you liaised with customers to keep them informed throughout the process.
✨Understand Customer Needs
This role requires a strong focus on customer service. Think about times when you've gone above and beyond for a client. Be ready to explain how you prioritise their needs while managing your workload effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
