At a Glance
- Tasks: Visit customers to assess and resolve equipment issues while ensuring safety and compliance.
- Company: Join Briggs Equipment, a leader in asset management and maintenance solutions.
- Benefits: Enjoy competitive pay, overtime, a company vehicle, and health schemes.
- Why this job: Make a real difference by solving problems and helping customers with their equipment needs.
- Qualifications: Technical qualifications and experience in hydraulic, mechanical, or electrical fields are preferred.
- Other info: Great career growth opportunities and a supportive team environment await you.
The predicted salary is between 36000 - 60000 Β£ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Cirencester, Gloucestershire
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise any potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- 40 hour working week
- Overtime is payable at x1.5 Monday β Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What's next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Belfast employer: Briggs Equipment Ltd
Contact Detail:
Briggs Equipment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Service Engineer in Belfast
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role thatβs perfect for you.
β¨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Practice common interview questions and think about how you can demonstrate your problem-solving abilities in real-world scenarios.
β¨Tip Number 3
Donβt just apply blindly! Tailor your approach for each application. Research the company, understand their values, and be ready to explain how your skills align with their needs when you get that interview call.
β¨Tip Number 4
Make sure to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre genuinely interested in joining the Briggs Group.
We think you need these skills to ace Field Service Engineer in Belfast
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why youβre the perfect fit for this role. Share specific examples of how you've tackled challenges in the past, especially those related to customer needs and engineering standards.
Showcase Your Problem-Solving Skills: In your application, donβt forget to mention instances where you identified root causes of breakdowns or improved processes. We love seeing how you think on your feet and manage workload under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Briggs Equipment Ltd
β¨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will likely want to see how well you understand the core aspects of the role.
β¨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified root causes of breakdowns in the past. Highlight your ability to assess situations quickly and efficiently, and explain how you sourced the right parts cost-effectively. This will demonstrate your practical experience and resourcefulness.
β¨Emphasise Customer Communication
Since this role involves liaising with customers, be ready to talk about your approach to understanding customer needs. Share instances where you've successfully communicated work priorities and ensured clarity on timescales and costs. This shows you value customer relationships.
β¨Demonstrate Your Independence
Field Service Engineers often work alone, so it's crucial to convey your ability to manage and prioritise your workload under pressure. Prepare to discuss how you've handled similar situations in the past, ensuring you highlight your self-motivation and reliability.