At a Glance
- Tasks: Welcome guests and ensure an exceptional experience from start to finish.
- Company: Join the award-winning JKS Restaurants, known for its vibrant hospitality culture.
- Benefits: Enjoy up to 50% off dining, discounted gym memberships, and a personalised development plan.
- Other info: Celebrate your uniqueness and enjoy additional holidays and staff parties.
- Why this job: Be part of a dynamic team in a critically acclaimed restaurant group with career growth opportunities.
- Qualifications: Previous experience as a receptionist and a passion for hospitality.
The predicted salary is between 35000 - 40000 £ per year.
Brigadiers are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group.
The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.
The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you:
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
- Treat Yourself Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
- Look After Yourself Discounted Gym Membership
- Stream – stream your pay earlier
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- Wedding Gift & New-born Care Package
- Celebrating your big occasions
- Season Ticket Loan
- Progress Yourself Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
- Be Yourself Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme - paying up to £600 per referral
- Staff parties & long service awards
The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 8 Michelin stars, 6 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Legado; as well as cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Senior Receptionist - London employer: Brigadiers
Brigadiers is an exceptional employer that values its team as the heart of its business, offering a vibrant work culture where genuine hospitality thrives. With a commitment to employee growth, you will benefit from tailored learning and development plans, generous holiday allowances, and unique perks such as discounted dining and gym memberships. Join us in London and be part of a critically acclaimed restaurant group that celebrates individuality and fosters camaraderie among its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist - London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Brigadiers' vibe online. Understanding their passion for food and drink will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Senior Receptionist, you'll be the face of the restaurant. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet friendly atmosphere of Brigadiers to make a lasting impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Brigadiers, which is always a bonus!
We think you need these skills to ace Senior Receptionist - London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Tailor Your Experience:Make sure to highlight your previous experience as a receptionist. We’re looking for someone who can manage reservations and interact with guests, so give us examples that showcase your skills in these areas.
Be Professional Yet Approachable:While we love a casual vibe, remember that professionalism is key. Use polite language and a diplomatic tone in your written application to reflect the welcoming atmosphere we strive for at Brigadiers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brigadiers
✨Know the Venue
Before your interview, take some time to research Brigadiers. Familiarise yourself with their menu, atmosphere, and unique offerings. This will not only help you answer questions more confidently but also show your genuine interest in the role and the restaurant.
✨Showcase Your People Skills
As a Senior Receptionist, your ability to connect with guests is crucial. Prepare examples of how you've built rapport with customers in previous roles. Think about specific situations where your friendly approach made a difference in guest experience.
✨Practice Common Scenarios
Anticipate questions related to managing reservations, handling walk-ins, and dealing with customer queries. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving skills during the interview.
✨Emphasise Team Spirit
Brigadiers values teamwork and camaraderie. Be ready to discuss how you’ve contributed to a positive team environment in past positions. Highlight any experiences where you collaborated with colleagues to enhance guest satisfaction or streamline operations.
