At a Glance
- Tasks: Lead the reception team to create a welcoming atmosphere and exceptional guest experiences.
- Company: Join the award-winning JKS Restaurants, known for its innovative dining concepts.
- Benefits: Enjoy up to 50% off dining, discounted gym memberships, and career progression opportunities.
- Why this job: Be part of a dynamic team in a critically acclaimed restaurant group with a passion for hospitality.
- Qualifications: Previous experience as a Reception Manager or Head Receptionist in a fast-paced environment.
- Other info: Celebrate your uniqueness and enjoy additional holidays and staff parties.
The predicted salary is between 42000 - 58000 Β£ per year.
Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award-winning, critically acclaimed group.
The Restaurant Inspired by the army mess bars of India, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games are offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.
The Position We are looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience, ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you:
- Prior experience as a Reception Manager or Head Receptionist in a fast-paced, quality restaurant;
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face-to-face, telephone and email queries in a polite, professional and diplomatic manner.
Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
- Discounted Gym Membership
- Wagestream β stream your pay earlier
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- Wedding Gift & New-born Care Package
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme - paying up to Β£600 per referral
- Staff parties & long service awards
The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 6 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the Worldβs 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table and Sabor, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
Reception Manager - London employer: Brigadiers
Contact Detail:
Brigadiers Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Reception Manager - London
β¨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Brigadiers for a meal or a drink. This way, you can chat about your experience in a way that shows you understand their unique atmosphere and offerings.
β¨Tip Number 2
Practice your people skills! As a Reception Manager, you'll be the face of the restaurant. Role-play with a friend to nail down how you'd greet guests and handle reservations. Show us your friendly and professional side!
β¨Tip Number 3
Network like a pro! Connect with current or former staff on LinkedIn. They might share insights about the team culture or even refer you directly. A personal touch can make all the difference!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Brigadiers family. Letβs get you that dream job!
We think you need these skills to ace Reception Manager - London
Some tips for your application π«‘
Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so donβt be afraid to inject a bit of your personality into your cover letter!
Tailor Your Experience: Make sure to highlight your previous experience as a Reception Manager or Head Receptionist. Weβre looking for someone who knows the ropes in a fast-paced restaurant environment, so be specific about your relevant skills and achievements.
Be Professional Yet Approachable: In your written application, balance professionalism with a warm tone. Remember, we value genuine hospitality, so show us how you can create a welcoming atmosphere right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Brigadiers
β¨Know the Venue Inside Out
Before your interview, make sure youβre familiar with Brigadiers and its unique offerings. Understand their food and drink concepts, especially the Indian barbecue methods they use. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
β¨Showcase Your People Skills
As a Reception Manager, your ability to build rapport is crucial. Prepare examples of how you've successfully interacted with guests in previous roles. Highlight any experiences where you turned a challenging situation into a positive guest experience, as this will demonstrate your problem-solving skills.
β¨Master the Art of Reservations
Be ready to discuss your experience managing reservations and walk-ins. Think of specific strategies youβve used to maximise covers during busy service times. This will show that you understand the operational side of the role and can handle the fast-paced environment at Brigadiers.
β¨Emphasise Your Passion for Hospitality
Brigadiers values genuine hospitality, so let your passion shine through. Share stories that reflect your enthusiasm for food and drink, and how you create memorable experiences for guests. This will resonate well with the team and align with their culture of kindness and hard work.