Test Receptionist in Kent

Reporting to TEST Manager

The company

Brigade is a trusted, multi-award-winning global market leader developing innovative vehicle safety systems, for commercial vehicles and mobile machinery. Our cutting-edge solutions prevent collisions and save lives.

Our company culture is defined by ACTION, and these values are at its core. We are Aspirational, We are Customer Centric, We are One Team,WeInnovate, We Own It, Now. These values serve as guiding principles thatshape the culture and behaviour of the organisation. These valuesencompass integrity, innovation, teamwork, customer focus and acommitment to excellence.

Purpose of Role

To provide reception support to both the Mills and Brigade House for UK & Group. This will involve developing relationships with the team and customers across the board. Greeting and supporting visitors and employees will form an integral part of the role supporting the facilities team and P&C team.

Key Responsibilities

• Be the first point of contact for customers calling into Brigade Group & UK.
• Possess an exceptional telephone manner and efficient administrative support to the customer.The ability to deal professionally, empathetically, and efficiently with customers.

Key Tasks

• Answering incoming call traffic efficiently and effectively to remove pressure from your colleagues.
• Accurate processing of quotes, orders, returns and invoicing as required

Person Specification.

• 5 years’ experience in a similar sized company
• 2 years’ experience in a similar environment.
• Able to work independently and as a team.
• Strong verbal and written communication skills for effective interaction.
• Strong organisational and multitasking abilities to manage multiple priorities effectively.
• Attention to detail in planning, execution, and follow-through.
• Proven track record of achieving and exceeding goals and objectives.
• Proactive, enthusiastic, and driven.
• Flexibility to work beyond normal business hours when required