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For Companies At a Glance
- Tasks: Support Partners with billing, collections, and client onboarding in a dynamic law firm.
- Company: Prestigious global law firm based in London with a hybrid work model.
- Benefits: Competitive salary up to £45,000 and opportunities for professional growth.
- Why this job: Join a leading firm and build strong relationships while optimising revenue.
- Qualifications: Two years of billing experience, ideally in a law or professional services setting.
- Other info: Fast-paced environment with a focus on teamwork and client engagement.
The predicted salary is between 36000 - 54000 £ per year.
We are seeking an experienced Coordinator to support designated Partners at this outstanding global law firm. This role plays a key part in the financial management of matters, covering billing, collections, client onboarding and inventory management, while building strong relationships with Partners and clients to support timely billing and revenue optimisation.
Key Responsibilities
- Preparing monthly bills in line with firm billing policies and UK VAT legislation, ensuring bills are approved, posted to the CMS, saved appropriately and issued to clients.
- Reviewing prebill manager.
- Uploading e-bills to relevant e-billing platforms and liaising with e-billing teams as necessary and escalating complex billing or client issues when required.
- Managing client and matter openings, including conflicts checks and Anti-Money Laundering (AML) documentation, with particular responsibility for Company Secretarial matters.
- Ensuring engagement letters, fee alerts, billing arrangements and currency details are correctly documented at matter level.
- Monitoring Work in Progress (WIP) for designated Partners, prompting timely billing and ensuring residual WIP is written off where appropriate at matter completion.
- Organising and leading monthly inventory review meetings with Partners, summarising outcomes and updating collections records and processing time transfers.
- Conducting client reviews to verify client and matter arrangements and producing and distributing weekly WIP updates to clients where requested.
- Liaising with clients on Accounts Receivable matters to confirm invoice receipt and resolve queries promptly, updating the collections system and escalating issues where necessary.
- Processing write-offs in line with firm policy and maintaining supporting documentation and providing AR and WIP information in response to audit requests.
Skills & Experience Required
- Minimum of two years experience in billing and collections, ideally within a law firm or professional services environment.
- Strong working knowledge of billing systems (preferably Aderant) and Microsoft Office, particularly Excel.
- Strong written and verbal communication skills.
- Excellent attention to detail and strong organisational skills.
- Proactive, solution-focused approach with the ability to manage competing priorities.
You may also have experience in the following: Billing Coordinator, Revenue Coordinator, Client Finance Coordinator, Matter Management Coordinator, Legal Billing Specialist, Client Accounts Coordinator, Billing & Collections Executive, Practice Support Coordinator, Client Relationship Coordinator, Commercial Finance Administrator.
Client Engagement Coordinator in City of London employer: Briefcase Consulting
Contact Detail:
Briefcase Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Client Engagement Coordinator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm and its culture. Understand their billing processes and client engagement strategies. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Client Engagement Coordinator, you'll need to liaise with clients and partners regularly. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Client Engagement Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Engagement Coordinator role. Highlight your experience in billing and collections, especially if you've worked in a law firm or professional services before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the key responsibilities listed in the job description. We love seeing genuine enthusiasm for the position!
Show Off Your Attention to Detail: In a role like this, attention to detail is crucial. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the care we expect in our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Briefcase Consulting
✨Know Your Numbers
Since this role involves financial management, brush up on your knowledge of billing processes and UK VAT legislation. Be ready to discuss your experience with billing systems, especially Aderant, and how you've handled invoicing in the past.
✨Showcase Your Communication Skills
Strong written and verbal communication is key for a Client Engagement Coordinator. Prepare examples of how you've effectively liaised with clients or resolved queries in previous roles. This will demonstrate your ability to build relationships and manage client expectations.
✨Be Organised and Detail-Oriented
This position requires excellent attention to detail and strong organisational skills. Bring examples of how you've managed competing priorities or maintained accurate records in your previous jobs. Highlight any systems or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to escalate issues or manage complex billing situations. Practising these responses will help you convey your proactive, solution-focused approach during the interview.
