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- Tasks: Support tenants and landlords with property management and tenancy services.
- Company: Join Bridgfords, a top-rated UK property services brand.
- Benefits: Enjoy 23 days annual leave, birthday off, and great discounts.
- Other info: Work in Manchester City Centre with a focus on employee wellbeing.
- Why this job: Be part of a collaborative team with exciting career progression.
- Qualifications: Enthusiastic attitude and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Do you want to work for a company that is in The Times 26 best very big organisations to work for 2025? Bridgfords, part of Connells Group is looking for an enthusiastic and highly motivated Customer Service Professional to complement our Property Management Team within our Lettings Department in Manchester City Centre. As a Customer Service Administrator, you will provide property management and tenancy support services to branches, landlords and tenants.
What we can offer you as a Customer Service Administrator:
- Be part of the largest UK property services brand with bold transformation plans.
- Join a collaborative team.
- Pension scheme.
- 23 days annual leave, plus an additional day off for your birthday.
- Career progression towards management opportunities.
- Employee Assistance Programme.
- Discount schemes covering retail, entertainment, travel and health.
- Family Friendly Leave including enhanced maternity and paternity leave.
Key responsibilities of a Customer Service Administrator:
- Managing the effective resolution and disbursement of tenants’ security deposits, at the end of a tenancy.
- Arranging end-of-tenancy check-out appointments and communicating appropriately.
- Cross-checking original property inventories against check-out reports.
Customer Service Administrator employer: Bridgfords
Contact Detail:
Bridgfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Bridgfords or similar companies on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations with ease and professionalism.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look smart and professional when we walk into that interview room.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight relevant experience and skills that match the job description, like property management or customer support. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your past experiences make you a great fit for our Property Management Team.
Showcase Your Communication Skills: As a Customer Service Administrator, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer as a company!
How to prepare for a job interview at Bridgfords
✨Know the Company Inside Out
Before your interview, take some time to research Bridgfords and the Connells Group. Understand their values, recent news, and what makes them stand out in the property services sector. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Service Administrator, your ability to handle queries and resolve issues is crucial. Prepare specific examples from your past experiences where you successfully managed customer concerns or improved service delivery. This will demonstrate your capability and enthusiasm for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to property management and tenancy support. Think about how you would handle situations like disputes over security deposits or coordinating check-out appointments. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, career progression opportunities, or how they measure success in the Customer Service Administrator role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.