At a Glance
- Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Other info: We celebrate individuality and offer a diverse, inclusive workplace.
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Must be friendly, detail-oriented, and able to handle late-night tasks.
The predicted salary is between 20000 - 28000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
Bridgewood Manor Hotel and Spa is located in Chatham, Kent, is a charming and inviting retreat set amidst tranquil surroundings. The hotel is furnished with comfortable and elegantly decorated rooms and has a reputable restaurant that serves a mix of contemporary and classic British cuisine. Our six function rooms, cater for corporate events, conferences, and weddings and the spa is available for a range of treatments designed to rejuvenate and relax. Facilities include a heated indoor pool, sauna, steam room, and a fully equipped fitness centre.
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL
WHAT YOU'LL BE DOING
- Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
WHAT WE NEED FROM YOU
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Member in Chatham employer: Bridgewood Manor
At RBH Hospitality Management, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. Our Night Team Members enjoy a range of benefits including discounted hotel rates, flexible working arrangements, and opportunities for personal growth through course sponsorship. Join us in creating memorable experiences for our guests while being part of a team that truly cares about your success and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Chatham
✨Tip Number 1
Familiarise yourself with the hotel’s values and benefits. Understanding what makes RBH unique, such as their commitment to diversity and employee wellbeing, will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in customer service, especially during late hours. Share specific examples of how you've handled guest requests or managed situations under pressure, as this will demonstrate your suitability for the Night Team Member role.
✨Tip Number 3
Showcase your attention to detail and organisational skills. Since the role involves handling night audits and reports, be prepared to discuss any relevant experiences where you successfully managed similar tasks.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company culture. Asking about team dynamics or how they support employees during night shifts can show your enthusiasm and fit for the position.
We think you need these skills to ace Night Team Member in Chatham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Night Team Member role. Emphasise your ability to work night shifts, customer service skills, and any experience in hospitality or similar environments.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your enthusiasm for working during the night. Mention specific reasons why you want to join RBH and how you can contribute to their team.
Highlight Relevant Skills:In your application, focus on skills that are crucial for the role, such as attention to detail for handling audits, reliability under pressure, and your friendly disposition. Use examples from past experiences to illustrate these skills.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the Night Team Member position.
How to prepare for a job interview at Bridgewood Manor
✨Show Your Night Owl Spirit
Make sure to express your enthusiasm for working night shifts. Share any previous experiences that highlight your comfort and energy during late hours, as this role requires someone who thrives in the quiet buzz of the night.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since you'll be welcoming guests at odd hours, showcasing your friendly and welcoming nature will be crucial to impressing the interviewers.
✨Highlight Your Attention to Detail
Discuss your experience with handling numbers and reports, especially if you've done night audits or similar tasks before. Being detail-oriented is key for this role, so be ready to provide specific examples of how you've managed such responsibilities.
✨Emphasise Teamwork and Independence
Talk about your ability to work both independently and as part of a team. This position requires a balance of self-sufficiency during the night and effective communication with the morning crew, so share instances where you've successfully navigated both dynamics.
