F&B Team Member

F&B Team Member

Chatham Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
  • Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
  • Benefits: Enjoy discounted hotel rates, flexible working, free meals, and wellness events throughout the year.
  • Why this job: Join a passionate team in a vibrant environment focused on guest experiences and personal growth.
  • Qualifications: A friendly attitude, clear communication, and a willingness to learn are essential; experience is a bonus.
  • Other info: We celebrate individuality and offer a supportive culture for all team members.

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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…

OUR HOTEL

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day\’s holiday for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream – choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you\’ll be doing…

  • Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
  • Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
  • Serve food and drinks with care, keeping presentation standards high and timing smooth.
  • Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
  • Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
  • Keep the dining area stocked by assisting with inventory and restocking supplies.
  • Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
  • Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

WHAT WE NEED FROM YOU

  • A friendly, professional approach with a passion for creating positive guest experiences.
  • Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
  • Clear communication skills to interact confidently with guests and colleagues.
  • A keen eye for detail, especially in order accuracy and food presentation.
  • Team-focused, ready to jump in and support others to keep service flowing.
  • Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

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F&B Team Member employer: Bridgewood Manor

At RBH Hospitality Management, we prioritise our people, offering a vibrant work culture that celebrates diversity and individuality. As a F&B Team Member, you'll enjoy a range of benefits including discounted hotel stays, flexible working arrangements, and opportunities for personal growth, all while being part of a team that values your contributions and fosters a supportive environment. Join us in creating memorable guest experiences in one of the Top 30 Best Places to Work in Hospitality!
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Contact Detail:

Bridgewood Manor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land F&B Team Member

✨Tip Number 1

Familiarise yourself with the specific values and culture of RBH. They emphasise diversity, health, and wellbeing, so showcasing your alignment with these values during any interactions can set you apart.

✨Tip Number 2

Highlight any previous experience in food and beverage service, even if it's informal. If you don't have direct experience, think about transferable skills from other jobs that demonstrate your ability to provide excellent customer service.

✨Tip Number 3

Prepare to discuss how you handle fast-paced environments. Share examples of times when you've successfully managed busy situations, as this role requires flexibility and energy during peak times.

✨Tip Number 4

Engage with the company on social media or attend any local events they might be hosting. This shows your genuine interest in the brand and can help you make connections that could benefit your application.

We think you need these skills to ace F&B Team Member

Customer Service Skills
Attention to Detail
Teamwork
Communication Skills
Flexibility
Time Management
Food and Beverage Knowledge
Barista Skills
Hygiene and Safety Standards
Problem-Solving Skills
Positive Attitude
Adaptability
Multitasking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what RBH is looking for in a Food & Beverage Team Member. Highlight your relevant experience and skills that align with their requirements.

Craft a Tailored CV: Create a CV that showcases your experience in food and beverage service, even if it's limited. Emphasise any customer service roles you've had and include specific examples of how you created positive guest experiences.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at RBH and how your values align with their people-first culture. Be sure to highlight your flexibility and teamwork skills.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Bridgewood Manor

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences or stories that highlight your love for creating positive guest experiences.

✨Demonstrate Team Spirit

Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked with others in a fast-paced environment. Highlight your willingness to support colleagues and maintain smooth service.

✨Emphasise Attention to Detail

Talk about your keen eye for detail, especially regarding order accuracy and food presentation. You might want to mention any past experiences where your attention to detail made a difference in service quality.

✨Prepare for Common Scenarios

Think about potential scenarios you might face as a Food & Beverage Team Member, such as handling special requests or managing peak times. Be ready to share how you would approach these situations effectively.

F&B Team Member
Bridgewood Manor
Location: Chatham
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