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- Tasks: Coordinate exciting events and conferences, ensuring exceptional service from start to finish.
- Company: Join the vibrant team at Bridgewood Manor Hotel, a 4-star venue in Rochester.
- Benefits: Enjoy competitive pay, flexible hours, free meals, and discounts for you and your friends.
- Why this job: Be part of a dynamic environment where your contributions truly matter and can lead to growth.
- Qualifications: Strong communication skills and a passion for outstanding customer service; training provided.
- Other info: Great career development opportunities with a focus on health and wellbeing.
The predicted salary is between 800 - 1400 £ per month.
At Bridgewood Manor we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The position of Conference & Events Co-Ordinator has become available at Bridgewood Manor. Reporting into the Director of Sales, you will be responsible for:
- Handling incoming wedding, event & conference enquiries from the initial enquiry to post event follow up.
- Exceeding customers’ expectations and being motivated to continually develop service levels.
- Face to face client meetings.
- Driving sales activities through strategic planning and client engagement.
- Maintain high-level of professionalism and competence when dealing with clients.
- Obtain client feedback and make appropriate changes for improvements.
- Manage meeting request leads, contracts and confirmations to clients.
- Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team.
The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.
Bridgewood Manor is a 4-star hotel, located in Rochester with 100 bedrooms, conference and events and spa and leisure facilities. We pride ourselves on investing in our people and delivering outstanding customer service.
People love to work with RBH because:
- We focus on health, wellbeing and our communities
- Our people are truly engaged at work
- There’s open, clear communication from the top
- We’ve got great career development opportunities
- There’s a culture of transformation and innovation
- We will give you a competitive salary and opportunities to learn new skills and grow your career.
- You will receive a benefits package that includes:
- Discounted hotel room rates for you AND your friends and family
- Incentive programmes
- Money off high street retailers
- Flexible working arrangements
- Free meals on duty
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Previous experience within a similar role is preferable but full training is provided.
Bridgewood Manor is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Conference and Events Coordinator in Maidstone employer: Bridgewood Manor-Sales & Marketing
Contact Detail:
Bridgewood Manor-Sales & Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Coordinator in Maidstone
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to former colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Conference and Events Coordinator role. Highlight your customer service skills and attention to detail, and don’t forget to share examples from your past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Bridgewood Manor. Don’t miss out on this opportunity!
We think you need these skills to ace Conference and Events Coordinator in Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing outstanding service and making events memorable for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. We love seeing how your skills align with what we’re looking for in a Conference & Events Coordinator!
Be Detail-Oriented: Pay close attention to the details in your application. Just like in event planning, accuracy is key! Double-check for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Bridgewood Manor!
How to prepare for a job interview at Bridgewood Manor-Sales & Marketing
✨Know Your Stuff
Before the interview, make sure you research Bridgewood Manor and their approach to customer service. Familiarise yourself with their values and how they prioritise guest experience. This will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Conference and Events Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients in the past. Think about times when you’ve exceeded expectations or resolved issues, and be ready to share those stories.
✨Attention to Detail is Crucial
Since the role requires a keen eye for detail, come prepared with examples that demonstrate your attention to detail. You might want to discuss how you’ve managed event logistics or ensured accuracy in contracts and confirmations in previous roles.
✨Bring a Positive Attitude
Bridgewood Manor values a 'can do' attitude, so make sure to convey your enthusiasm during the interview. Share your passion for delivering outstanding service and how you handle challenges with a positive mindset. This will show them you’re a great fit for their team!
