At a Glance
- Tasks: Keep the hotel running smoothly during the night, welcoming guests and handling requests.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted stays, flexible hours, free meals, and wellness events.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Perfect for night owls who thrive in a dynamic, quiet environment.
- Qualifications: Friendly, detail-oriented, and reliable with a knack for guest service.
The predicted salary is between 22000 - 26000 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
Bridgewood Manor Hotel and Spa is located in Chatham, Kent, is a charming and inviting retreat set amidst tranquil surroundings. The hotel is furnished with comfortable and elegantly decorated rooms and has a reputable restaurant that serves a mix of contemporary and classic British cuisine. Our six function rooms cater for corporate events, conferences, and weddings and the spa is available for a range of treatments designed to rejuvenate and relax. Facilities include a heated indoor pool, sauna, steam room, and a fully equipped fitness centre.
Benefits:
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
An Evening in the Life of Night Team Member:
Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What We Need From You:
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Member in Maidstone employer: Bridgewood Manor-Nights
At RBH Hospitality Management, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. Located in the serene setting of Bridgewood Manor Hotel and Spa in Chatham, Kent, our Night Team Members enjoy a range of benefits including flexible working arrangements, discounted hotel stays, and opportunities for personal growth through course sponsorship. Join us to be part of a team that not only supports your career aspirations but also ensures you feel valued and appreciated every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Maidstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Team Member role.
✨Tip Number 2
Be ready for an informal chat! When you apply through our website, be prepared for a quick phone call or video chat. Show your enthusiasm for the role and let your personality shine through!
✨Tip Number 3
Research is key! Familiarise yourself with Bridgewood Manor Hotel and Spa. Knowing about our facilities and services will help you stand out during interviews and show that you're genuinely interested in joining our team.
✨Tip Number 4
Follow up after applying! A simple email thanking them for considering your application can keep you on their radar. It shows initiative and keeps the conversation going, which is always a plus!
We think you need these skills to ace Night Team Member in Maidstone
Some tips for your application 🫡
Show Your Night Owl Spirit:Let us know why you're the perfect fit for those late-night shifts! Share your experiences and how you thrive during the quiet hours. We want to see your passion for working when others are asleep.
Be Friendly and Welcoming:Since you'll be the face of our hotel at night, make sure to highlight your customer service skills. Tell us about times you've gone above and beyond to make someone feel welcome, even in the wee hours!
Attention to Detail is Key:We love a detail-oriented person! When discussing your experience, mention any roles where you handled audits or reports. Show us that you can keep everything organised and ready for the morning crew.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Bridgewood Manor-Nights
✨Know the Hotel Inside Out
Before your interview, take some time to research Bridgewood Manor Hotel and Spa. Familiarise yourself with its facilities, services, and the overall atmosphere. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your Night Owl Skills
Since this role is all about working through the late hours, be prepared to discuss your experience with night shifts or how you manage your energy during those hours. Share examples of how you've handled guest requests or emergencies in the past, showcasing your reliability and calmness under pressure.
✨Emphasise Teamwork and Independence
The Night Team Member role requires both teamwork and the ability to work independently. Be ready to share specific instances where you've successfully collaborated with others, as well as times when you've taken initiative on your own. This balance is key to impressing the interviewers.
✨Bring a Positive Attitude
A friendly smile goes a long way, especially in hospitality! During your interview, let your personality shine through. Show enthusiasm for the role and the company’s values, and don’t forget to express your passion for providing excellent service—even at 3 a.m.!