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- Tasks: Be the friendly face and voice at our Urgent Treatment Centre, helping patients and staff.
- Company: Join Northumbria Healthcare NHS Foundation Trust, a leading healthcare provider in the region.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Strong communication skills and IT knowledge are essential; previous reception experience is a plus.
- Other info: Applications close on 25 Dec 2024; we value diversity and encourage all to apply.
The predicted salary is between 24000 - 36000 £ per year.
Applications are invited from candidates who are suitably experienced in reception duties to join our Urgent Treatment Centre at North Tyneside General Hospital. You will provide an efficient administration and clerical service to staff, visitors, and patients attending the Urgent Treatment Centre. The post holder must be able to use their own initiative, work under pressure, and have excellent organizational, interpersonal, and communication skills. You should have strong keyboard skills and a knowledge of IT packages and their applications.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Key Responsibilities:- Provide a reception service, acting as the first point of contact on the telephone or face to face, for patients, visitors, and other healthcare professionals.
- Provide an efficient administration and clerical service to unit staff, visitors, and patients for emergency attenders, soft tissue, and associated out-patient clinics.
- Facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
This advert closes on Wednesday 25 Dec 2024.
Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal, and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Receptionist Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust employer: Bridgeway Health Services
Contact Detail:
Bridgeway Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist in a healthcare setting. Understanding the unique challenges and responsibilities, such as managing patient flow and handling sensitive information, will help you demonstrate your suitability during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and non-verbal. As the first point of contact for patients and visitors, being able to convey empathy and professionalism is crucial. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Research Northumbria Healthcare and their values. Being knowledgeable about the organisation can help you align your answers with their mission and show that you're genuinely interested in contributing to their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview and understanding what the role truly entails.
We think you need these skills to ace Receptionist Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Highlight your relevant experience in reception duties and administration, as this will be crucial for your application.
Tailor Your CV: Make sure your CV reflects your experience in reception and administrative roles. Emphasise your organisational, interpersonal, and communication skills, as well as your proficiency with IT packages and keyboard skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the role. Mention how your skills and experiences make you a suitable candidate for the Urgent Treatment Centre at North Tyneside General Hospital.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Bridgeway Health Services
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for patients and visitors. Make sure to demonstrate your excellent communication skills during the interview by speaking clearly and confidently, and by actively listening to the interviewer's questions.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or prioritised effectively under pressure. This will show that you can handle the demands of a busy reception environment.
✨Familiarise Yourself with IT Packages
Since the job involves using various IT packages, brush up on your keyboard skills and any relevant software. Be ready to discuss your experience with these tools and how you've used them in previous roles to improve efficiency.
✨Demonstrate Initiative
Employers value candidates who can take initiative. Think of instances where you identified a problem and took steps to resolve it without being prompted. Sharing these examples will illustrate your proactive approach and ability to work independently.
