At a Glance
- Tasks: Coordinate transport for deliveries and provide top-notch customer service.
- Company: Join a growing renewables distribution business making a positive impact.
- Benefits: Competitive salary, profit share bonus, and ongoing training opportunities.
- Other info: Enjoy excellent career prospects within a well-established group.
- Why this job: Be part of a fast-paced team in the expanding renewables sector.
- Qualifications: Experience in logistics or customer service with strong communication skills.
A growing renewables distribution business is looking for a Customer Service Transport & Logistics Coordinator to join their busy team at their Middlesbrough location. This is a newly created role due to continued growth and increasing customer demand, making it an excellent opportunity for someone with experience in logistics, transport coordination or customer service who enjoys working in a fast-paced environment.
You will be joining a specialist renewables division within a national £1.7 billion group of electrical distribution companies. The business is dedicated to delivering sustainable electrical solutions that drive positive change for our planet and has built a strong reputation for service, reliability and customer support.
RewardsAs a Customer Service Transport & Logistics Coordinator, you will receive:
- A starting salary of £30,000 - £35,000 (depending on experience)
- An uncapped, lucrative profit share bonus
- Monday to Friday working hours (8:00am - 5:00pm)
- A stable, full-time position with a growing business
- Ongoing training and development opportunities
- The chance to join a successful and expanding renewables sector business
- Excellent long-term career prospects within a large and well-established group
As a Customer Service Transport & Logistics Coordinator, you will:
- Coordinate and book transport for customer deliveries
- Act as a key point of contact for customers, providing delivery updates and resolving queries
- Liaise with transport providers, warehouses and internal teams to ensure deliveries run smoothly
- Monitor deliveries and proactively communicate any delays or issues to customers
- Handle a high volume of inbound calls and emails relating to delivery schedules and order status
- Investigate and resolve delivery-related problems quickly and professionally
- Maintain accurate records of deliveries, transport bookings and customer communications
- Support the sales team by managing delivery enquiries and providing excellent customer service
To be successful in this Customer Service Transport & Logistics Coordinator role, you should have:
- Experience within logistics customer service, transport coordination or a similar role
- Excellent communication and customer service skills
- Strong organisational skills and the ability to prioritise a busy workload
- Good IT skills and experience using Microsoft Office
- High attention to detail and a proactive approach to problem-solving
Think you have what it takes? Apply today to find out more.
Customer Service Transport & Logistics Coordinator in Middlesbrough employer: Bridgewater Resources UK
Join a dynamic and growing renewables distribution business in Middlesbrough as a Customer Service Transport & Logistics Coordinator, where you will be part of a team dedicated to delivering sustainable electrical solutions. Enjoy a supportive work culture that prioritises employee development with ongoing training opportunities, a competitive salary, and an uncapped profit share bonus, all while contributing to a company that is making a positive impact on the planet. This role offers excellent long-term career prospects within a well-established group, making it an ideal opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Transport & Logistics Coordinator in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is in a renewables business, show your passion for sustainability and how it aligns with your work ethic. We want to see that you care!
✨Tip Number 3
Practice your communication skills! As a Customer Service Transport & Logistics Coordinator, you'll be the go-to person for customers. Role-play common scenarios with friends to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Service Transport & Logistics Coordinator in Middlesbrough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in logistics and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our renewables division and how you can contribute to our mission of delivering sustainable solutions.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication skills. We love candidates who can convey information clearly and professionally!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at Bridgewater Resources UK
✨Know Your Logistics
Brush up on your logistics and transport coordination knowledge. Be ready to discuss specific examples from your past experience that showcase your ability to manage deliveries and resolve issues efficiently.
✨Customer Service is Key
Prepare to demonstrate your customer service skills. Think of scenarios where you’ve gone above and beyond for a customer, especially in high-pressure situations. This role is all about communication, so be ready to show how you handle queries and complaints.
✨Stay Organised
Since this role involves juggling multiple tasks, highlight your organisational skills. Bring examples of how you prioritise workloads and manage time effectively, especially when dealing with a high volume of calls and emails.
✨Show Your Passion for Renewables
This company is dedicated to sustainable solutions, so express your enthusiasm for the renewables sector. Research the company’s initiatives and be prepared to discuss why you want to be part of their mission to drive positive change.
