Customer Service & Administration Coordinator Castle Donington | £28,000 + Profit Share Bonus A leading domestic kitchen appliance distributor and installation specialist is looking to recruit a Customer Service & Administration Coordinator to join their Castle Donington head office team. This is an excellent opportunity for someone with experience in a similar customer relations, coordination or administrative role who enjoys being at the centre of operations and supporting multiple stakeholders. The business has over 20 years' experience supplying the new-build housing market and is known for its focus on service, reliability and long-term relationships. They are part of a highly successful £1.3 billion UK group of companies and offer a supportive working environment where people are valued and encouraged to grow. Role Responsibilities Build and maintain strong customer relationships, delivering a high standard of service Act as a key point of contact, handling incoming calls professionally and efficiently Accurately process orders and call-offs, checking against quotes and documentation Liaise with site teams, suppliers and internal teams to resolve issues and maintain smooth operations Coordinate schedules, including booking work and monitoring stock levels Maintain and update customer files, schedules, quotes and key documentation Prepare credits and associated paperwork, ensuring accuracy and complianceRewards As a Customer Service & Administration Coordinator, you will receive: A starting salary of £28,000 (negotiable depending on experience) Uncapped annual profit share bonus A supportive, team-focused working environment Training and resources to help you succeed in the role Opportunities for long-term development within a growing business A stable, office-based role at the company's Castle Donington head office Working hours are Monday to Friday, 08:30 - 17:00 (1 hour lunch break)Requirements To be successful in this Customer Service & Administration Coordinator role, you should have: Existing experience within a customer service, administration or coordination-based role Strong organisational and time-management skills Excellent communication and interpersonal abilities Confidence working with multiple internal and external stakeholders A positive, proactive attitude and strong attention to detailThink you have what it takes? Apply today to find out more
Customer Service & Administration Coordinator in Castle Donington employer: Bridgewater Resources UK
Bridgewater Resources UK is an exceptional employer for graduates seeking a dynamic start to their careers in B2B sales and leadership. Located in the vibrant city of Manchester, the company offers a supportive work culture that prioritises employee growth through comprehensive training and development opportunities, alongside competitive benefits such as a generous salary package, profit sharing, and ample holiday. Join a team that values ambition and fosters strong customer relationships while paving the way for your professional advancement.
