At a Glance
- Tasks: Engage with clients, manage accounts, and drive sales growth in a dynamic team.
- Company: Leading B2B distributor known for quality products and exceptional customer service.
- Benefits: Competitive salary, uncapped bonuses, pension scheme, and ongoing training.
- Other info: Enjoy a collaborative environment with excellent career development opportunities.
- Why this job: Join a successful team and build valuable relationships while growing your career.
- Qualifications: Strong communication skills and a positive attitude; experience is a plus but not essential.
The predicted salary is between 29000 - 30000 £ per year.
A leading B2B distributor of heating and plumbing products is looking for a friendly, customer-focused Internal Sales & Customer Service professional to join their successful sales team in Poole. This is an excellent opportunity for someone seeking a client focused, long-term role within a well-established, fast-paced, and people-oriented business. Following a record year, the business has built an excellent reputation within the industry for high-quality products and outstanding customer service. They are part of a market-leading £1 billion UK distribution group, employing over 1,700 people nationwide.
You will be joining a high-performing internal sales team that works closely with prestigious national accounts, offering exposure to well-known customers and high-value relationships.
Role Responsibilities
- Manage and develop a portfolio of key contacts through regular, proactive engagement
- Grow client accounts by increasing trade value and offering relevant, tailored product ranges
- Support the Sales Team Manager with office-based account management to drive business growth
- Negotiate customer pricing confidently, making commercially sound decisions
- Increase turnover and profit through creative and strategic sales activity
- Maintain accurate records and high-quality administration across all customer accounts
Rewards
As an Internal Sales & Customer Service professional, you will receive:
- A starting salary between £29,000 – £30,000
- An uncapped annual profit share bonus
- Membership of the company’s excellent pension scheme
- A stable, permanent role within a successful and growing business
- Comprehensive training, ongoing support and professional development
- A friendly, collaborative team environment
Working hours are 8.00am – 5.00pm with 1 hour for lunch.
Requirements
To be successful in this Internal Sales & Customer Service role, you should be:
- An enthusiastic strong communicator with excellent telephone skills (experience in internal sales, customer service, or a similar office-based role is beneficial but not essential)
- Confident with strong relationship-building skills
- A team player who enjoys working collaboratively
- Motivated by targets and achieving results
- Hard-working with a positive, can-do attitude
- PC literate, with confidence using standard office systems
- Adaptable and flexible in a fast-paced environment
Think you have what it takes? Apply today to find out more!
Internal Sales & Customer Service in Poole employer: Bridgewater Resources UK Ltd
As a Sales Manager in the industrial sector, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while making a meaningful impact in your role. Join us in a location that fosters both personal and career development, making it an excellent place to build your future.
Contact Details:
Bridgewater Resources UK Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Customer Service in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their business and ready to contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Internal Sales & Customer Service. Highlight your communication skills and ability to build relationships—these are key in this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Internal Sales & Customer Service in Poole
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for clients in the past, so share specific examples that showcase your friendly and proactive approach.
Tailor Your CV:Don’t just send out the same CV for every job. We love it when applicants tailor their CVs to match the job description. Use keywords from the role, like 'relationship-building' and 'sales activity', to show us you’re a perfect fit!
Be Clear and Concise:When writing your cover letter or application, keep it clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be great for our Internal Sales & Customer Service role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Bridgewater Resources UK Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and what sets them apart in the heating and plumbing industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Internal Sales & Customer Service professional, strong communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences where you successfully built relationships or resolved customer issues to demonstrate your skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think of specific situations where you had to negotiate or handle a difficult customer. Prepare concise stories that highlight your adaptability and positive attitude.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
