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- Tasks: Provide essential technical support and manage IT incidents in a dynamic office environment.
- Company: Leading wholesale and distribution group based in Newbury.
- Benefits: Starting salary of £30k, training opportunities, and professional development.
- Why this job: Kickstart your IT career with hands-on experience and growth potential.
- Qualifications: Strong communication skills and a proactive attitude required.
- Other info: Fully office-based role with a supportive team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
A leading wholesale and distribution group in Newbury seeks a 1st Line IT Support Assistant for their Head Office team. This role involves providing essential technical support, managing incidents, and supporting cybersecurity measures.
The ideal candidate should possess strong communication skills and a proactive attitude. This is a fully office-based position with a starting salary of £30,000, and candidates will have opportunities for training and professional development.
First Line IT Support - Office-Based, £30k + Training in Newbury employer: Bridgewater Resources UK Ltd
Contact Detail:
Bridgewater Resources UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line IT Support - Office-Based, £30k + Training in Newbury
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should practice explaining how we would handle specific incidents or technical issues, as this shows our proactive attitude and problem-solving skills.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, it’s not just about technical know-how; being able to explain solutions to non-techies is key in IT support.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the role can keep us fresh in their minds. Plus, it shows that we’re genuinely keen on joining their team.
We think you need these skills to ace First Line IT Support - Office-Based, £30k + Training in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and skills. We want to see how you can bring your proactive attitude and strong communication skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how your background makes you a perfect fit for our Head Office team.
Showcase Your Technical Skills: Since this role involves essential technical support, don’t forget to mention any specific IT tools or systems you’re familiar with. We love seeing candidates who are ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Bridgewater Resources UK Ltd
✨Know Your Tech Basics
Brush up on your IT fundamentals, especially around common issues like network connectivity and software troubleshooting. Being able to confidently discuss these topics will show that you're ready to jump into the role.
✨Show Off Your Communication Skills
Since this role requires strong communication, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user, so think of examples from your past experiences.
✨Demonstrate Proactivity
Prepare to share instances where you've taken initiative in previous roles. Whether it was suggesting improvements or tackling a problem before it escalated, showing a proactive attitude will resonate well with the interviewers.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Understanding their approach to teamwork and customer service can help you tailor your answers and demonstrate that you’re a good fit for their team.
