At a Glance
- Tasks: Coordinate transport for customer deliveries and resolve queries in a fast-paced environment.
- Company: Join a growing renewables distribution business with a strong reputation for service.
- Benefits: Starting salary of £30,000 – £35,000, uncapped bonuses, and ongoing training.
- Other info: Great long-term career prospects within a well-established group.
- Why this job: Be part of a sustainable sector making a positive impact on our planet.
- Qualifications: Experience in logistics or customer service with excellent communication skills.
The predicted salary is between 30000 - 35000 £ per year.
A growing renewables distribution business is looking for a Customer Service Transport & Logistics Coordinator to join their busy team at their Middlesbrough location. This is a newly created role due to continued growth and increasing customer demand, making it an excellent opportunity for someone with experience in logistics, transport coordination or customer service who enjoys working in a fast‑paced environment. You’ll be joining a specialist renewables division within a national £1.7 billion group of electrical distribution companies. The business is dedicated to delivering sustainable electrical solutions that drive positive change for our planet and has built a strong reputation for service, reliability and customer support.
Rewards
- A starting salary of £30,000 – £35,000 (depending on experience)
- An uncapped, lucrative profit share bonus
- Monday to Friday working hours (8:00am – 5:00pm)
- A stable, full-time position with a growing business
- Ongoing training and development opportunities
- The chance to join a successful and expanding renewables sector business
- Excellent long‑term career prospects within a large and well‑established group
Role Responsibilities
- Coordinate and book transport for customer deliveries
- Act as a key point of contact for customers, providing delivery updates and resolving queries
- Liaise with transport providers, warehouses and internal teams to ensure deliveries run smoothly
- Monitor deliveries and proactively communicate any delays or issues to customers
- Handle a high volume of inbound calls and emails relating to delivery schedules and order status
- Investigate and resolve delivery‑related problems quickly and professionally
- Maintain accurate records of deliveries, transport bookings and customer communications
- Support the sales team by managing delivery enquiries and providing excellent customer service
Requirements
- Experience within logistics customer service, transport coordination or a similar role
- Excellent communication and customer service skills
- Strong organisational skills and the ability to prioritise a busy workload
- Good IT skills and experience using Microsoft Office
- High attention to detail and a proactive approach to problem‑solving
Think you have what it takes? Apply today to find out more.
Customer Service Transport & Logistics Coordinator employer: Bridgewater Resources UK Ltd
Join a dynamic and growing renewables distribution business in Middlesbrough as a Customer Service Transport & Logistics Coordinator, where you will be part of a team dedicated to delivering sustainable electrical solutions. With a competitive salary, uncapped profit share bonuses, and a strong focus on employee development, this role offers excellent long-term career prospects within a well-established national group. Experience a supportive work culture that values reliability and customer service while contributing to positive environmental change.
Contact Details:
Bridgewater Resources UK Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Transport & Logistics Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bridgewater Resources UK Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bridgewater Resources UK Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bridgewater Resources UK Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer Service Transport & Logistics Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bridgewater Resources UK Ltd:This is your chance to really connect with the team at Bridgewater Resources UK Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bridgewater Resources UK Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bridgewater Resources UK Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bridgewater Resources UK Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bridgewater Resources UK Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
