At a Glance
- Tasks: Provide essential technical support and address IT issues for internal users.
- Company: Join a leading UK wholesale and distribution group with a supportive team.
- Benefits: Enjoy a starting salary of £30,000, 25 days holiday, and a pension scheme.
- Why this job: Kickstart your IT career with training and opportunities for professional growth.
- Qualifications: Confident and reliable individuals with a passion for technology.
- Other info: Fully office-based role with a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
A UK-wide wholesale and distribution group is seeking a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This fully office-based role involves providing essential technical support to internal users, addressing issues related to desktops and applications, and contributing to IT projects.
The position offers a starting salary of £30,000, 25 days holiday, a company pension scheme, and opportunities for professional development.
1st Line IT Support | Training & Bonus | 25 Days Holiday in Newbury employer: Bridgewater Recruitment Group
Contact Detail:
Bridgewater Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support | Training & Bonus | 25 Days Holiday in Newbury
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We want to show off our problem-solving skills, so think about how we’d tackle typical issues that users might face.
✨Tip Number 3
Dress the part! Even if it’s an office-based role, looking smart can boost our confidence. Let’s make a great first impression when we walk through those doors.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace 1st Line IT Support | Training & Bonus | 25 Days Holiday in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our 1st Line IT Support role. Keep it friendly and professional, and let us know what excites you about joining our team.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide solutions, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at our Head Office in Newbury!
How to prepare for a job interview at Bridgewater Recruitment Group
✨Know Your Tech
Brush up on your technical knowledge related to desktops and applications. Be ready to discuss common issues you might encounter in a 1st Line IT Support role and how you would resolve them. This shows you're not just familiar with the tech but also proactive in problem-solving.
✨Show Your Communication Skills
As you'll be providing support to internal users, it's crucial to demonstrate your ability to communicate clearly and effectively. Practice explaining technical concepts in simple terms, as this will help you connect with non-technical staff during the interview.
✨Research the Company
Familiarise yourself with the wholesale and distribution group’s operations and values. Understanding their business model can help you tailor your answers and show that you're genuinely interested in contributing to their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their IT projects or opportunities for professional development. It shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.