At a Glance
- Tasks: Support sales operations and manage fleet documentation while ensuring compliance with SLAs.
- Company: Join a leading company in fleet solutions with a focus on teamwork and innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to work with advanced systems like SAP and PowerBI.
- Why this job: Make a real impact by enhancing customer experiences and streamlining fleet operations.
- Qualifications: Bachelor’s degree and 3-5 years in customer service or sales administration required.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of the Role
The In Market EBS Specialist will be responsible for supporting sales operations and ensuring compliance with service level agreements (SLAs). This role focuses on maintaining close contact with customers, handling legal and contractual documentation, and overseeing administrative processes related to fleet solutions. The specialist will ensure accuracy, timeliness, and quality in all customer-facing and internal activities.
Key Responsibilities
- Teamwork
- Support other region specialists and resource planning to support daily operations and monthly reporting cycles.
- Conduct regular regional performance reviews and training sessions to foster development and engagement.
- Act as escalation point for complex customer issues not solved by COE or SSC and ensure timely resolution.
- Contract & Documentation Management
- Draft, review, and finalize contract details, including commercial and financial clauses.
- Coordinate internal and customer signatures using digital tools.
- Ensure compliance with local legal requirements and company policies.
- Implement new tools and training to dealers and salesforce on Bridgestone processes.
- Collect all necessary documentation for new customers activation.
- Pricing & Proposal Preparation
- Agree on volume and corridor pricing with relevant internal stakeholders.
- Prepare initial technical and commercial proposals for fleet customers.
- Approve final calculations before system entry.
- Fleet Data & System Management
- Ensure Fleet Contract Master Data in Fleetbridge is always updated and accurate.
- Oversee Fleet Worksheet management and ensure data accuracy.
- Support necessary documentation and process for PPK billing and damaged tire claims.
- Launch and monitor BIIP entries and reporting for approval.
- Performance Analysis & Reporting
- Prepare and calculate volume and margin by fleet.
- Consolidate query reporting and ensure proper approval workflows.
- Monitor KPIs related to fleet business, open worksheets accrual, service providers delay, etc.
Qualifications & Skills Required:
- Bachelor’s degree in business, economics, or related field.
- 3–5 years of experience in customer service, sales administration, or team leadership.
- Knowledge of CRM/ticketing systems (e.g., Freshdesk, Salesforce).
- Proven ability to lead stakeholders and manage change.
- Experience in Fleet management systems.
Preferred:
- Knowledge of SAP, Fleetbridge.
- Familiarity with EMEA-specific pricing workflows.
- Analytical mindset with ability to interpret data and drive decisions.
- Good knowledge of TBR business.
Systems & Tools
- Fleetbridge
- SAP S4/Hana
- PowerBI
- Salesforce
Language Requirements
Minimum Required (B2 Level or Higher):
- English
- Local language(s)
Optional:
- Spanish
- Italian
- French
- German
- Danish
- Swedish
- Dutch
- Bulgarian
- Portuguese
Fleet Administration Specialist in Warwick employer: Bridgestone
As a Fleet Administration Specialist at our company, you will thrive in a dynamic work environment that prioritises teamwork and employee development. We offer comprehensive training opportunities, a supportive culture that encourages collaboration, and the chance to engage with diverse stakeholders while ensuring compliance and excellence in fleet solutions. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administration Specialist in Warwick
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bridgestone and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bridgestone!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bridgestone keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fleet Administration Specialist in Warwick
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bridgestone:This is your chance to really connect with the team at Bridgestone. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bridgestone
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bridgestone.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bridgestone that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bridgestone. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
