Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales operations and ensure compliance with service level agreements while engaging with customers.
- Company: Join Bridgestone, a global leader in mobility solutions with a commitment to quality and sustainability.
- Benefits: Competitive pay, supportive onboarding, training opportunities, and a diverse work environment.
- Other info: Embrace a culture of inclusivity and growth while working on innovative projects.
- Why this job: Make a real impact in fleet management and enhance customer experiences in a dynamic setting.
- Qualifications: Bachelor’s degree and 3-5 years in customer service or sales administration required.
The predicted salary is between 35000 - 45000 ÂŁ per year.
About Us
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associated brand products and solutions to address the needs of a broad range of customers and industries.
About the Role
The In Market EBS Specialist will be responsible for supporting sales operations and ensuring compliance with service level agreements (SLAs). This role focuses on maintaining close contact with customers, handling legal and contractual documentation, and overseeing administrative processes related to fleet solutions. The specialist will ensure accuracy, timeliness, and quality in all customer-facing and internal activities.
Key Responsibilities
- Support other region specialists and resource planning to support daily operations and monthly reporting cycles.
- Conduct regular regional performance reviews and training sessions to foster development and engagement.
- Act as escalation point for complex customer issues not solved by COE or SSC and ensure timely resolution.
- Draft, review, and finalize contract details, including commercial and financial clauses.
- Coordinate internal and customer signatures using digital tools.
- Ensure compliance with local legal requirements and company policies.
- Implement new tools and training to dealers and salesforce on Bridgestone processes.
- Collect all necessary documentation for new customers activation.
- Agree on volume and corridor pricing with relevant internal stakeholders.
- Prepare initial technical and commercial proposals for fleet customers.
- Approve final calculations before system entry.
- Ensure Fleet Contract Master Data in Fleetbridge is always updated and accurate.
- Oversee Fleet Worksheet management and ensure data accuracy.
- Support necessary documentation and process for PPK billing and damaged tire claims.
- Launch and monitor BIIP entries and reporting for approval.
- Prepare and calculate volume and margin by fleet.
- Consolidate query reporting and ensure proper approval workflows.
- Monitor KPIs related to fleet business, open worksheets accrual, service providers delay, etc.
Qualifications & Skills Required:
- Bachelor’s degree in business, economics, or related field.
- 3–5 years of experience in customer service, sales administration, or team leadership.
- Knowledge of CRM/ticketing systems (e.g., Freshdesk, Salesforce).
- Proven ability to lead stakeholders and manage change.
- Experience in Fleet management systems.
Preferred:
- Knowledge of SAP, Fleetbridge.
- Familiarity with EMEA-specific pricing workflows.
- Analytical mindset with ability to interpret data and drive decisions.
- Good knowledge of TBR business.
Systems & Tools
- Fleetbridge
- SAP S4/Hana
- PowerBI
- Salesforce
Language Requirements
Minimum Required (B2 Level or Higher): English Local language(s).
What We Offer
At Bridgestone, what really matters is to foster co‑creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”. For that we offer you more than just a competitive payment; we provide:
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long‑term well‑being.
- A diverse and inclusive team.
We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.
In Market EBS Fleet Specialist in Warwick employer: Bridgestone EMEA
Contact Detail:
Bridgestone EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Market EBS Fleet Specialist in Warwick
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bridgestone through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Bridgestone’s fleet solutions and think about how your experience aligns with their needs. We want to show them we’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help us articulate our thoughts clearly and confidently when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. Let’s express our enthusiasm for the role and remind them why we’re the best choice for the In Market EBS Fleet Specialist position.
We think you need these skills to ace In Market EBS Fleet Specialist in Warwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the In Market EBS Fleet Specialist role. Highlight your relevant experience in customer service and sales administration, and don’t forget to mention any knowledge of CRM systems like Salesforce!
Showcase Your Skills: We want to see your analytical mindset in action! Use specific examples from your past experiences to demonstrate how you've interpreted data and driven decisions. This will really help you stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Bridgestone EMEA
✨Know Your Stuff
Before the interview, make sure you understand Bridgestone's products and services, especially in relation to fleet solutions. Familiarise yourself with their values and mission, as this will help you align your answers with what they stand for.
✨Showcase Your Experience
Be ready to discuss your previous roles in customer service or sales administration. Highlight specific examples where you've successfully managed complex issues or led stakeholders, as these are key skills for the In Market EBS Fleet Specialist role.
✨Prepare for Technical Questions
Since the role involves using systems like Fleetbridge and SAP, brush up on your knowledge of these tools. Be prepared to discuss how you've used similar systems in the past and how you can quickly adapt to new technologies.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing projects, or how success is measured in the position. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.