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For Companies At a Glance
- Tasks: Engage customers with exceptional service and promote our automotive products.
- Company: Join Bridgestone Retail Operations, a leader in tire and auto service with over 2,200 locations.
- Benefits: Enjoy flexible schedules, paid time off, medical benefits, and on-demand pay options.
- Why this job: Thrive in a dynamic environment where your sales skills can shine and make a real impact.
- Qualifications: High school diploma, 2 years retail experience, and a valid driver's license required.
- Other info: Be part of a diverse team that values integrity, teamwork, and community involvement.
The predicted salary is between 24000 - 36000 £ per year.
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Position Summary
The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team\’s success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit. This role offers an exciting opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced automotive retail environment while contributing to the growth and success of our business.
Pay Range: $17.83 – $26.68
Responsibilities
- Operating as a motivated sales individual.
- Building customer satisfaction & loyalty.
- Merchandising, advertising and promotion of products and services.
- Energetic responsiveness to every customer, on the phone and in the store.
- Other duties as assigned.
Minimum Qualifications
- High School Diploma or equivalent.
- Desire to succeed in a retail environment.
- 2 years of consumer retail sales experience.
- Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
- Problem solving skills as it relates to customer complaints
- Must have a valid automobile driver\’s license at all times and be able to drive customer and company vehicles.
OUR CREW KNOWS BENEFITS
- Medical, Dental and Vision – Starting day 1 for all our teammates
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
OUR VALUES GIVE BACK TO YOU
- Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
- Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
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Retail Salesperson employer: Bridgestone Americas, Inc.
Contact Detail:
Bridgestone Americas, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Salesperson
✨Tip Number 1
Familiarise yourself with Bridgestone's products and services. Understanding the specifics of what they offer will not only help you in conversations with customers but also demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing scenarios where you handle customer inquiries or complaints can prepare you for the dynamic environment you'll encounter as a Retail Salesperson.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues, as this will highlight your capability to maintain customer satisfaction and loyalty.
✨Tip Number 4
Network with current or former employees of Bridgestone if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Retail Salesperson
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Salesperson position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail sales experience, especially in automotive or customer service roles. Use specific examples to demonstrate how you've successfully met customer needs and built relationships.
Showcase Your Skills: Make sure to highlight your communication and problem-solving skills in your application. These are crucial for the Retail Salesperson role, so provide examples of how you've effectively handled customer complaints or enhanced customer satisfaction in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Bridgestone and how your values align with theirs, particularly regarding teamwork and community involvement.
How to prepare for a job interview at Bridgestone Americas, Inc.
✨Show Your Sales Skills
Prepare to demonstrate your sales abilities during the interview. Think of examples from your past experience where you successfully persuaded customers or exceeded sales targets. This will show the interviewer that you have the right mindset for a Retail Salesperson role.
✨Emphasise Customer Service
Since this role is heavily focused on customer interaction, be ready to discuss how you've handled customer complaints and built loyalty in previous positions. Highlighting your problem-solving skills and ability to maintain customer satisfaction will set you apart.
✨Research Bridgestone's Values
Familiarise yourself with Bridgestone's mission and values before the interview. Understanding their commitment to community involvement and teamwork can help you align your answers with what they are looking for in a candidate.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance not only shows respect for the interviewers but also reflects your understanding of the retail environment.
