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- Tasks: Assist customers in-store and over the phone, promoting products and coordinating services.
- Company: Join Bridgestone Retail Operations, a leading name in tire and auto service with 2,200+ locations.
- Benefits: Enjoy competitive pay, formal training, healthcare packages, paid vacation, and a 401k plan.
- Why this job: Be part of a diverse team that values your unique strengths and supports your career growth.
- Qualifications: Relevant experience and education are required; bring your motivation and communication skills!
- Other info: This role offers a dynamic environment perfect for those eager to succeed in retail.
The predicted salary is between 28000 - 42000 £ per year.
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations offers a great environment to build your career. As a teammate representing the Bridgestone name, you are valued and part of our mission to Serve Society with Superior Quality. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages, and a 401k plan to support your future. We believe in supporting our people to bring their whole selves to work and value diverse perspectives and teams, reflecting the world we serve. Show us your strengths—whether you\’re smart, tough, bold, beautiful, or brave—because your unique qualities are what we need.
Position Summary
This energetic role involves assisting customers both in person and over the phone. Use your communication skills to explain warranty options, coordinate service times between technicians and customers, process checkouts, and promote products and services.
Pay Range: $17.85 – $26.78
Responsibilities
- Building customer satisfaction and loyalty
- Merchandising, advertising, and promoting products and services
- Responding energetically to every customer, whether in-store or on the phone
- Demonstrating a desire to succeed in a retail environment
- Being a motivated sales individual
- Performing other duties as assigned
Minimum Qualifications
Relevant experience and education are required.
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Manager In Training employer: Bridgestone Americas, Inc.
Contact Detail:
Bridgestone Americas, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager In Training
✨Tip Number 1
Familiarise yourself with Bridgestone's products and services. Understanding the specifics of what they offer will help you engage confidently with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview process, highlight any previous experience where you've successfully built customer satisfaction and loyalty.
✨Tip Number 3
Prepare to discuss your sales achievements. Since this role requires a motivated sales individual, be ready to share specific examples of how you've met or exceeded sales targets in past positions.
✨Tip Number 4
Demonstrate your enthusiasm for the retail environment. Bridgestone values energetic team members, so convey your passion for working in retail and your desire to contribute positively to their team culture.
We think you need these skills to ace Manager In Training
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Bridgestone Retail Operations. Look into their values, mission, and the specific services they offer. This will help you tailor your application to align with their goals.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or retail. Use specific examples that demonstrate your ability to build customer satisfaction and loyalty.
Showcase Your Skills: Make sure to highlight your communication skills and sales motivation. Provide examples of how you've successfully engaged with customers in the past, whether in person or over the phone.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you want to work for Bridgestone and how you can contribute to their mission.
How to prepare for a job interview at Bridgestone Americas, Inc.
✨Show Your Customer Service Skills
Since the role involves assisting customers both in person and over the phone, be prepared to discuss your previous customer service experiences. Highlight specific situations where you successfully resolved issues or enhanced customer satisfaction.
✨Demonstrate Your Sales Motivation
This position requires a motivated sales individual. Be ready to share examples of how you've met or exceeded sales targets in the past. Show enthusiasm for promoting products and services during the interview.
✨Research Bridgestone Retail Operations
Familiarise yourself with Bridgestone's mission and values. Understanding their commitment to quality and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Role-Playing Scenarios
You might be asked to role-play a customer interaction during the interview. Practice responding to common customer queries or complaints, showcasing your communication skills and ability to think on your feet.
