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- Tasks: Deliver top-notch customer service and tackle vehicle service tasks.
- Company: Join a dynamic team in a global retail environment.
- Benefits: Engaging onboarding, mentorship, and opportunities for career growth.
- Why this job: Make a difference in customer experiences while learning about vehicles.
- Qualifications: Customer service skills and a willingness to learn are key.
- Other info: Diverse and inclusive workplace with a focus on well-being.
The predicted salary is between 24000 - 36000 £ per year.
Customer service, sales, customer issue resolution - 75%.
Basic vehicle service tasks, oil, tires, fluids - 25%.
Store operations, opening/closing, inventory, displays - as needed basis.
Learn all aspects of store operations and flex between front/back shop tasks.
PREFERRED QUALIFICATIONS
- 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
- Previous consumer retail sales experience.
- Previous automotive experience a plus.
- Previous management/supervisory experience a plus.
- High School Diploma or equivalent.
- Valid automobile driver's license.
- Customer service and career growth mindset.
- Ability to learn and perform basic vehicle service tasks.
- Ability to learn and operate store systems.
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
Sales and Service Technician employer: Bridgestone America, Inc.
Contact Detail:
Bridgestone America, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about customer interaction, think of examples from your past experiences where you resolved issues or made a sale. We want to hear how you can bring that experience to our team!
✨Tip Number 3
Be ready to flex! This job involves a mix of tasks, so show us your adaptability. Talk about times when you've successfully juggled different responsibilities or learned new skills quickly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Sales and Service Technician
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since customer service is a big part of the role, make sure to highlight any relevant experience you have. We want to see how you've handled customer issues and provided solutions in the past!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Highlight Your Growth Mindset: We’re all about growth here at StudySmarter! If you’ve taken courses, completed certifications, or have any training that shows your willingness to learn, make sure to include that in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bridgestone America, Inc.
✨Know Your Customer Service Skills
Since the role focuses heavily on customer service and sales, be ready to share specific examples of how you've resolved customer issues in the past. Think about times when you turned a negative experience into a positive one.
✨Brush Up on Basic Vehicle Knowledge
Even if you’re not an automotive expert, having a basic understanding of vehicle service tasks like oil changes and tire rotations can set you apart. Familiarise yourself with common terminology and processes to show your willingness to learn.
✨Demonstrate Your Flexibility
This position requires you to switch between front and back shop tasks. Be prepared to discuss how you've adapted to different roles in previous jobs. Highlight any experience you have in retail or management that showcases your ability to juggle multiple responsibilities.
✨Show Your Growth Mindset
The company values candidates who are eager to learn and grow. Share instances where you sought out training or took on new challenges. This will demonstrate that you’re not just looking for a job, but a career path where you can develop your skills.
