At a Glance
- Tasks: Deliver top-notch customer service and tackle basic vehicle service tasks.
- Company: Join a dynamic team in a global retail environment.
- Benefits: Engaging onboarding, mentorship, and opportunities for career growth.
- Why this job: Make a difference in customer experiences while learning valuable skills.
- Qualifications: Customer service mindset and willingness to learn vehicle service tasks.
- Other info: Diverse and inclusive team with a focus on work/life balance.
The predicted salary is between 24000 - 36000 Β£ per year.
Customer service, sales, customer issue resolution - 75%.
Basic vehicle service tasks, oil, tires, fluids - 25%.
Store operations, opening/closing, inventory, displays - as needed basis.
Learn all aspects of store operations and flex between front/back shop tasks.
PREFERRED QUALIFICATIONS
- 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
- Previous consumer retail sales experience.
- Previous automotive experience a plus.
- Previous management/supervisory experience a plus.
- High School Diploma or equivalent.
- Valid automobile driver's license.
- Customer service and career growth mindset.
- Ability to learn and perform basic vehicle service tasks.
- Ability to learn and operate store systems.
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.
Sales and Service Technician in Manchester employer: Bridgestone America, Inc.
Contact Detail:
Bridgestone America, Inc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales and Service Technician in Manchester
β¨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service and sales experience.
β¨Tip Number 3
Show off your skills! Bring examples of how you've resolved customer issues or improved sales in previous roles. Real-life stories can make a big impact and demonstrate your growth mindset.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales and Service Technician in Manchester
Some tips for your application π«‘
Show Off Your Customer Service Skills: Since customer service is a big part of the role, make sure to highlight any relevant experience in your application. We want to see how you've handled customer issues and provided great service in the past!
Tailor Your Application: Donβt just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the specifics of this job. We love seeing candidates who take the time to connect their skills with what weβre looking for.
Highlight Your Growth Mindset: Weβre all about growth here at StudySmarter! If youβve taken courses, completed certifications, or have any training that shows your willingness to learn, make sure to include that in your application. It really stands out to us!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, itβs super easy!
How to prepare for a job interview at Bridgestone America, Inc.
β¨Know Your Customer Service Skills
Since the role focuses heavily on customer service, be ready to share specific examples of how you've resolved customer issues in the past. Think about times when you turned a negative experience into a positive one and how that reflects your growth mindset.
β¨Brush Up on Basic Vehicle Knowledge
Even if youβre not an automotive expert, having a basic understanding of vehicle service tasks can set you apart. Familiarise yourself with common services like oil changes and tire rotations, and be prepared to discuss any relevant experience you have.
β¨Demonstrate Flexibility and Team Spirit
This position requires you to flex between front and back shop tasks, so highlight your adaptability. Share examples of how you've successfully worked in different roles or environments, showcasing your ability to learn quickly and support your team.
β¨Show Enthusiasm for Growth and Learning
The company values a growth mindset, so express your eagerness to learn and develop. Talk about any training programs or certifications you've completed, and how you plan to continue growing within the role. This will show that you're not just looking for a job, but a career.