At a Glance
- Tasks: Lead store operations, coach teammates, and drive sales while ensuring customer satisfaction.
- Company: Join Bridgestone, a leader in the automotive service industry with a diverse team.
- Benefits: Enjoy medical, dental, vision, paid vacation, flexible schedules, and 401(k) match.
- Other info: Be part of a supportive team that values diversity and community involvement.
- Why this job: Make an impact in a dynamic environment while developing your career in retail management.
- Qualifications: Retail management experience and strong communication skills are essential.
The predicted salary is between 64365 - 109410 £ per year.
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve.
Job Category
Retail
Position Summary
Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Pay Range: $64,365.00 - $109,410.00
Responsibilities
- Customer service.
- Drive store sales & promotions.
- Build customer satisfaction & loyalty creating results for teammates, customers and the company.
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets and store goals.
- Keep records and relevant financial information current.
- Manage, schedule and assign staff according to their skill level.
- Attend paid training to stay up-to-date with new developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure they are satisfied with received.
- Other duties as assigned.
Minimum Qualifications
- High School Diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem solving skills as it relates to customer complaints.
- Aptitude to manage inventory, order scheduling, and merchandising displays.
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict resolution skills.
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
PREFERRED QUALIFICATIONS
2 year college degree or equivalent.
OUR CREW KNOWS BENEFITS
- Medical, Dental and Vision – Starting day 1 for all our teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On demand pay (daily pay) program available.
OUR VALUES GIVE BACK TO YOU
- Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
- Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. We will provide you a supportive and engaging onboarding experience to ensure a smooth transition into our team, the opportunity to develop and grow, through training and regular mentorship, corporate social responsibility activities, a truly global, dynamic and challenging work environment, agility and work/life effectiveness and your long-term well-being, and a diverse and inclusive team.
Bridgestone is proud to be an Equal Employment Opportunity employer.
It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Store Manager in Liverpool employer: Bridgestone America, Inc.
Bridgestone Retail Operations is an exceptional employer that prioritises the well-being and growth of its teammates in Liverpool. With a strong commitment to professional development, competitive benefits including medical coverage from day one, and a vibrant work culture that champions diversity and community involvement, Bridgestone offers a fulfilling environment for Store Managers to thrive and make a meaningful impact. Join us to be part of a team that values integrity, teamwork, and the unique contributions of every individual.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Bridgestone or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Bridgestone's values and mission. Show us how your experience aligns with our commitment to superior service and teamwork. We love candidates who can connect their skills to our goals!
✨Tip Number 3
Practice your customer service scenarios! As a Store Manager, you'll need to handle complaints and drive sales. Role-playing these situations can help you feel more confident and ready to impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Bridgestone!
We think you need these skills to ace Store Manager in Liverpool
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and how they relate to the Store Manager role.
Tailor Your Application:Make sure to customise your application for the Store Manager position. Highlight your retail sales management experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Bridgestone America, Inc.
✨Know Your Stuff
Before the interview, make sure you understand Bridgestone's values and mission. Familiarise yourself with their products and services, especially in the automotive sector. This will help you demonstrate your genuine interest and show that you're ready to contribute to their goal of serving society with superior quality.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be responsible for coaching and developing your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. This will highlight your ability to manage and motivate others effectively.
✨Be Customer-Centric
Bridgestone places a strong emphasis on customer service and satisfaction. Be ready to discuss how you've handled customer complaints in the past and what strategies you've used to build loyalty. This will show that you align with their commitment to exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that reflect your interest in the role and the company. Ask about their training programs, community involvement, or how they support diversity within their teams. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
