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- Tasks: Lead and develop the internal sales team while managing customer relationships.
- Company: Join a well-established UK manufacturing business in the architectural and construction supply chain.
- Benefits: Competitive salary, performance-related bonus, and long-term career progression.
- Other info: Dynamic role with opportunities for professional growth and team development.
- Why this job: Shape internal processes and make a real impact in a growing business.
- Qualifications: 5+ years in sales leadership, strong commercial acumen, and CRM proficiency.
The predicted salary is between 40000 - 45000 £ per year.
Internal Sales & Administration Team Manager
Bradford (Office-based, with occasional customer or site visits)
Permanent £40,000 – £45,000 per annum plus bonus
Bridgestone Group are partnering with a well-established and growing UK manufacturing business operating within the architectural and construction supply chain, to appoint an Internal Sales & Administration Team Manager. This is a critical leadership role within the commercial function, offering end-to-end ownership of internal sales operations, customer engagement, and team performance. The successful candidate will act as the primary internal commercial lead for customers, particularly key accounts, while driving profitability, service excellence and sustainable growth.
Key Responsibilities- Sales & Team Leadership
- Lead, manage and develop the internal sales, estimating and sales administration teams
- Oversee daily sales operations and internal customer support activity
- Drive improvements in quote-to-order conversion and commercial performance
- Customer & Account Management
- Manage customer relationships from onboarding through to order completion
- Work closely with finance teams on credit limits and payment performance
- Take ownership of customer satisfaction, managing escalations and resolving issues effectively
- Commercial Performance & Reporting
- Monitor sales performance against budget and growth targets
- Define, track and report on key performance indicators (KPIs)
- Support delivery of a minimum 3% year-on-year business growth
- Processes, Compliance & Systems
- Ensure compliance with relevant product regulations and industry standards
- Review, improve and implement internal policies and procedures
- Support the development and optimisation of CRM and sales systems
- People Development
- Coach and mentor team members, supporting performance and professional growth
- Build commercial awareness and technical understanding across the team
- Embed consistent best practice and high service standards
- Business Growth & Strategy
- Support business development across new and existing customers
- Identify opportunities for product expansion and market penetration
- Contribute to budgeting, forecasting and longer-term commercial planning
- Proven experience in leading internal sales, sales administration or commercial support teams
- Strong commercial acumen with the ability to manage performance against targets
- Confident communicator with excellent organisational skills
- Proficient in CRM systems and Microsoft Office
- Experience with sales order processing and commercial workflows
- Minimum 5 years’ experience within the glass industry or a closely related manufacturing or technical sector
- Strong technical understanding with an ability to support team development
- Competitive salary of £40,000 – £45,000 per annum base salary
- Performance-related commercial bonus
- A senior, influential role within a stable and growing business
- Opportunity to shape internal processes, systems and team capability
- Long-term career progression
Internal Sales Manager in Bradford employer: Bridgestaff Group
Contact Detail:
Bridgestaff Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Internal Sales Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the architectural and construction supply chain. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in leading sales teams and driving performance. Highlight specific achievements that demonstrate your commercial acumen and ability to manage customer relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Internal Sales Manager in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Sales Manager. Highlight your experience in leading sales teams and managing customer relationships, as these are key for us at Bridgestone Group.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you've driven sales performance and improved processes in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about this role and how your skills align with our needs. Make it personal and engaging to grab our attention.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bridgestaff Group
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to internal sales. Be ready to discuss how you've driven improvements in quote-to-order conversion and commercial performance in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed teams in the past. Highlight specific instances where your coaching and mentoring made a difference in team performance or customer satisfaction.
✨Understand the Business
Research the company and its position within the architectural and construction supply chain. Familiarise yourself with their products and services, and think about how you can contribute to their growth and strategy.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially around customer escalations and compliance issues. Prepare to discuss how you would handle specific situations, demonstrating your commercial acumen and technical understanding.