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- Tasks: Manage patient enquiries, appointments, and support a busy medical team.
- Company: Join a friendly, multi-disciplinary team at The Bridges Medical Practice.
- Benefits: Enjoy NHS pension, free parking, and a cycle to work scheme.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Strong customer service skills and a willingness to learn.
- Other info: On-the-job training provided in a supportive environment.
The predicted salary is between 20000 - 28000 £ per year.
The Bridges Medical Practice is looking for a new Receptionist for 31.5 hours per week. The position will be across both The Bridges Medical Centre and Littlemoor Surgery. Hours vary between 8am and 7:30pm. We are a large, busy practice with a multi-disciplinary team. We are hardworking, friendly and strive to do the best for our patients. On the job training will be given. The position is subject to satisfactory references and DBS check.
Responsibilities
- Receiving and routing patients.
- Answering queries, giving test results, making appointments.
- Answering the phone and ensuring enquiries are dealt with promptly and efficiently.
- Forwarding calls and taking messages.
- Receiving requests for home visits.
- Issuing repeat prescriptions.
- Registering temporary patients.
- Managing deliveries.
- Checking and stocking consulting rooms.
- Actioning emails.
- Inputting updates of patient details on computerised records.
- Advise patients of relevant charges for private services, accept payments and issue receipts.
- Act as a chaperone when requested by a clinician (after training has been completed).
Qualifications / Skills
- Good customer service and communication skills.
- Flexible and willing to learn.
- IT experience is preferred.
- Adhering to confidentiality is essential.
Team & Environment
We are a large friendly team comprising GPs, Advanced Clinical Practitioners, Nursing team and Physios. We have a variety of admin staff who are equally crucial to patient care and running the practice. We also house staff from other organisations. We provide many different services to patients and are constantly improving how we work.
Benefits
- Generous NHS pension scheme.
- Free onsite parking at both sites.
- Cycle to work scheme.
Receptionist in Weymouth employer: Bridges Ltd
Contact Detail:
Bridges Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Weymouth
✨Tip Number 1
Get to know the practice! Research The Bridges Medical Practice and Littlemoor Surgery. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common receptionist scenarios, like handling patient queries or managing appointments. This will boost your confidence and help you demonstrate your customer service skills effectively.
✨Tip Number 3
Network with current employees! If you can, reach out to someone working at the practice. They can provide insider tips on what the team values and what to expect, giving you an edge over other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and ensures your application gets to the right people quickly. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Receptionist in Weymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and communication skills, as these are key for the Receptionist role. We want to see how your experience aligns with the responsibilities listed in the job description.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining our friendly team at The Bridges Medical Practice. Share any relevant experiences that showcase your flexibility and willingness to learn.
Showcase IT Skills: Since IT experience is preferred, don’t forget to mention any relevant software or systems you’ve used in the past. We want to know how tech-savvy you are, especially when it comes to managing patient records.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bridges Ltd
✨Know the Practice Inside Out
Before your interview, take some time to research The Bridges Medical Practice. Familiarise yourself with their services, values, and the team structure. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've demonstrated excellent customer service. Think about how you handled difficult situations or went the extra mile for someone – this will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate questions related to handling patient queries, managing appointments, and dealing with confidential information. Practising your responses can help you feel more confident and articulate during the actual interview. Consider doing a mock interview with a friend to get comfortable.
✨Emphasise Your Team Spirit
The Bridges Medical Practice values teamwork, so be ready to discuss how you work well in a team environment. Share specific examples of how you've collaborated with others in previous roles, and express your enthusiasm for being part of a multi-disciplinary team.
