At a Glance
- Tasks: Drive lettings business growth and secure new instructions in Basingstoke.
- Company: Join Bridges Estate Agents, a market leader in Surrey, Hampshire & Berkshire.
- Benefits: Uncapped commission, career progression, industry-leading training, and 31 days annual leave.
- Other info: Exciting opportunities across multiple locations and direct access to decision-makers.
- Why this job: Make an impact in a dynamic environment with a supportive family culture.
- Qualifications: Experience in lettings or estate agency and a passion for property.
The predicted salary is between 40000 - 60000 £ per year.
Bridges Estate Agents is a market-leading estate and lettings agency known for delivering exceptional service and expert local knowledge across Surrey, Hampshire, and Berkshire. With a strong reputation and ambitious growth plans, we are looking for a motivated and experienced Senior Lettings Client Manager to join our Basingstoke office.
If you're a driven lettings or estate agent looking for a role with uncapped earnings, clear career progression, and the opportunity to work for a market leader, this is the perfect opportunity.
What We Offer Our Lettings Client Managers- Competitive salary with unrivalled uncapped commission structures
- Fast-track career progression through structured promotion pathways
- Industry-leading training & development from top external trainers and internal programs
- NAEA & ARLA certification support to enhance your professional qualifications
- Paid professional membership (after a qualifying period)
- 31 days annual leave upon joining, increasing with tenure
- Time off in lieu for weekends worked, plus additional leave for KPI achievement
- Annual achievement awards, incentives, and competitions
- A supportive, family business culture – you’re more than just a number
- Workplace pension & Employee Assistance Programme for well-being support
- Direct access to directors and decision-makers who work alongside the team
- Company app to manage holidays, mileage claims, and key employee documents
- Exciting company culture and a dynamic work environment
- Longevity awards & enhanced benefits for long-term employees
- Charity partnership & local community involvement opportunities
- Mileage allowance for business travel
This is a fantastic opportunity to take ownership of your market and drive lettings business growth in Basingstoke and the surrounding areas. As a Senior Lettings Client Manager, you will play a key role in securing new instructions, increasing market share, and delivering exceptional service to clients.
You will thrive on generating opportunities, growing the business, and working as part of a high-performing team.
Key Responsibilities- Generate valuations and secure new instructions to grow our lettings portfolio
- Enhance Bridges' profile and brand within the local Basingstoke market
- Follow structured processes and systems to achieve business objectives and KPIs
- Work collaboratively with the Basingstoke team to challenge for the top market position
- Drive office turnover and profit by executing our strategic plans
- Manage client relationships to ensure smooth and successful tenancies
- Deliver outstanding customer service to landlords, tenants, and key local contacts
- Progress towards becoming an Executive Client Manager by consistently exceeding expectations
- Maintain professionalism, personal presentation, and communication standards
- Contribute to marketing efforts, including canvassing, touting, and local networking
- Refer clients to our financial services and conveyancing partners
- Work closely with the sales team to expand our landlord client base
- Proven experience in lettings or estate agency, with a strong track record of securing instructions and closing deals
- Ambitious, results-driven, and eager to progress in a fast-paced environment
- Excellent communication and customer service skills
- Passionate about property, building relationships, and achieving targets
- Full UK driving licence (manual or automatic) with business insurance for your vehicle
OTE: £50,000+
LocationsWe are actively recruiting for multiple roles across our Bridges office network, including Aldershot, Ash Vale, Farnborough, Fleet, Farnham, Camberley, Frimley, Hook, Basingstoke, and Bracknell Forest. If Basingstoke isn’t the right location for you, we’d still love to hear from you.
How to ApplyIf you’re ready to take your career to the next level with a market-leading estate agent, apply now.
Please Note: This is a Direct Search led by Bridges. Applications from recruitment agencies will not be accepted, and fees will not be paid for unsolicited CVs, even from PSL agencies.
Job Type: Full-timePay: £40,000.00-£60,000.00 per yearBenefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Health & wellbeing programme
- Referral programme
- Sick pay
Lettings/Estate Agency: 1 year (required)
Licence/Certification:Driving Licence (required)
Work Location: In personSenior Client Manager - Lettings in Basingstoke employer: Bridges Estate Agents
Bridges Estate Agents is an exceptional employer, offering a dynamic work environment in Basingstoke with a strong focus on employee growth and well-being. With competitive salaries, uncapped commission structures, and industry-leading training, we empower our Senior Lettings Client Managers to thrive while enjoying a supportive family business culture that values each team member. Join us to take advantage of clear career progression opportunities and be part of a market leader committed to excellence in service and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Manager - Lettings in Basingstoke
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Bridges Estate Agents.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Bridges Estate Agents? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Bridges Estate Agents's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Client Manager - Lettings in Basingstoke
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Client Manager - Lettings role at Bridges Estate Agents, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Bridges Estate Agents
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Bridges Estate Agents operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Bridges Estate Agents. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Bridges Estate Agents.
