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- Tasks: Support the transition to a new social care case management system with system users.
- Company: Bridgend County Borough Council, committed to community care and development.
- Benefits: Hybrid working, professional development, and a supportive team environment.
- Why this job: Gain valuable experience in social care software and make a real difference.
- Qualifications: Basic criminal records check required; enthusiasm for learning is essential.
- Other info: Great opportunity for career growth in a dynamic council setting.
The predicted salary is between 36000 - 60000 £ per year.
37 hours per week
Fixed Term - 12 Months
We are a well-established user of the Welsh Community Care Information System (WCCIS) and are very proud of the excellent work we have already completed in developing this system and supporting our customer departments. We are currently preparing to transition to a new social care case management system and are looking for two members of staff who can work with our system users to support this process. If you relish a challenge and look forward to learning and professional development, this could be excellent experience in your career, helping us realise the benefits of these very important software platforms.
Responsibilities:
- Work with system users to support the transition to a new social care case management system.
Requirements:
- A Basic criminal records check by the Disclosure & Barring Service (DBS) together with a Baseline Personnel Security Standard (BPSS) check is a requirement for this post.
The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Additional Information:
For an informal chat please contact. Protecting children, young people or adults at risk is a core responsibility of all council employees.
Closing Date: 04 February 2026
Shortlisting Date: 05 February 2026
Interview Date: 16 February 2026
Benefits:
Benefits to working at Bridgend County Borough Council.
IT Software Specialist - Social Care (Fixed Term) in Wales employer: BRIDGEND COUNTY BOROUGH COUNCIL
Contact Detail:
BRIDGEND COUNTY BOROUGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Software Specialist - Social Care (Fixed Term) in Wales
✨Tip Number 1
Network like a pro! Reach out to current employees at Bridgend County Borough Council on LinkedIn or other platforms. A friendly chat can give you insider info and might just help you stand out during the interview process.
✨Tip Number 2
Prepare for the interview by understanding the Welsh Community Care Information System (WCCIS) and the new case management system. Show us that you're not just interested in the role, but that you’re ready to dive into the specifics and make an impact!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to teamwork and problem-solving. We want to see how you handle challenges, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team and contributing to the exciting work we do in social care.
We think you need these skills to ace IT Software Specialist - Social Care (Fixed Term) in Wales
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of IT Software Specialist. We want to see how you can support the transition to the new social care case management system!
Show Your Passion: Let us know why you're excited about this opportunity! Share your enthusiasm for learning and professional development, as we value candidates who are eager to grow and take on challenges.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate well-structured applications that are easy to read!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at BRIDGEND COUNTY BOROUGH COUNCIL
✨Know Your Systems
Familiarise yourself with the Welsh Community Care Information System (WCCIS) and any new social care case management systems. Being able to discuss your understanding of these platforms will show your enthusiasm and readiness to support users during the transition.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in IT or software support. Highlighting your ability to troubleshoot and assist users will demonstrate that you can handle the demands of this position.
✨Understand the Importance of User Support
Research the role of user support in social care systems. Be ready to discuss how you would approach helping system users adapt to new software, as this is a key part of the job. Showing empathy and understanding for their needs will set you apart.
✨Be Ready for Hybrid Working Questions
Since the role involves hybrid working, think about how you manage your time and productivity in both home and office settings. Prepare to discuss your strategies for staying organised and effective in a flexible work environment.
