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- Tasks: Support families in crisis, delivering trauma-informed interventions to improve outcomes.
- Company: Join Bridgend County Borough Council's innovative Edge of Care Services team.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of children and families facing challenges.
- Qualifications: Experience with families in crisis and a passion for evidence-based support.
- Other info: Collaborative environment with opportunities to develop leadership and strategic skills.
The predicted salary is between 28800 - 43200 £ per year.
Family Support Worker – ACT (Adolescence Crisis Team)
Job description
37 hours per week
Fixed Term up to 31 March 2028
Edge of Care Services are committed to developing innovative, evidence-based services that work effectively with families experiencing multiple and complex challenges, often linked to social exclusion and high dependency on public services.
Within this exciting and evolving landscape, an opportunity has arisen to join our co-located, multi-agency child and family services as a Family Support Worker within the Exploitation and Adolescence element of Edge of Care Service.
We are seeking a motivated and skilled practitioner with a \’can do\’ approach, who is passionate about improving outcomes for families and committed to the delivery and development of evidence-based interventions.
This is a key role within the Exploitation and Adolescence element of Edge of Care, delivering responsive, trauma-informed, and strength-based interventions to adolescents (aged 10+) who are at risk of exploitation, family breakdown, or becoming care experienced.
We are looking for a highly skilled worker with experience of working with families on the edge of care or within intensive family intervention services. You will provide intensive, time-limited support to stabilise crisis situations and build protective factors within families and care placements.
This is an exciting opportunity to join an ambitious, innovative service that values creativity and doing things differently. You will work alongside skilled, passionate colleagues in a collaborative, multi-agency environment, and take the opportunity to develop your leadership, coaching, and strategic skills while remaining closely connected to direct practice.
If you are attracted by this opportunity to help shape the future of Edge of Care Services and make a real difference to children and families, we would love to hear from you.
Requirements
- An enhanced DBS (Disclosure and Barring Service) check is a requirement for this post.
- The ability to greet customers through the medium of Welsh is a requirement for this post.
- Protecting children, young people or adults at risk is a core responsibility of all council employees.
- An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.
- A valid driving licence is requirement for this post.
- The council\’s Hybrid Working Policy applies to this post.
- Weekend Working is a requirement of this post.
Closing Information
- Closing Date: 29 October 2025
- Shortlisting Date: 30 October 2025
- Interview Date: 11 November 2025
Benefits to working at Bridgend County Borough Council
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Family Support Worker - ACT (Adolescence Crisis Team) employer: BRIDGEND COUNTY BOROUGH COUNCIL
Contact Detail:
BRIDGEND COUNTY BOROUGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker - ACT (Adolescence Crisis Team)
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support work, especially those connected to Edge of Care Services. Attend local events or online webinars to make connections and learn more about the role.
✨Tip Number 2
Prepare for your interview by researching the latest trends in trauma-informed care and evidence-based interventions. Show us you’re passionate about improving outcomes for families and ready to tackle complex challenges head-on!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to crisis situations and family dynamics. We want to see how you think on your feet and your 'can do' attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our innovative team at Edge of Care Services.
We think you need these skills to ace Family Support Worker - ACT (Adolescence Crisis Team)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Family Support Worker role. We want to see your passion for improving outcomes for families, so don’t hold back!
Showcase Relevant Experience: When detailing your experience, focus on any work you've done with families in crisis or those at risk of exploitation. We’re looking for evidence of your ability to deliver trauma-informed and strength-based interventions.
Be Authentic: Let your personality shine through! We value creativity and a 'can do' approach, so don’t be afraid to express your genuine interest in the role and what makes you a great fit for our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at BRIDGEND COUNTY BOROUGH COUNCIL
✨Know Your Stuff
Make sure you understand the role of a Family Support Worker within the ACT. Familiarise yourself with the key responsibilities, especially around trauma-informed and strength-based interventions. This will help you answer questions confidently and show your passion for improving outcomes for families.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in crisis intervention and working with families on the edge of care. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Emphasise Collaboration
Since this role involves working in a multi-agency environment, be ready to discuss how you've successfully collaborated with other professionals in the past. Highlight your ability to communicate effectively and build relationships, as this is crucial for delivering responsive support.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Edge of Care Services and their approach to supporting families. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career goals.