At a Glance
- Tasks: Provide essential admin support to the Building Control team and enhance service delivery.
- Company: Join Bridgend County Borough Council, known for its excellent reputation in the construction community.
- Benefits: Enjoy a competitive salary, hybrid working options, and support for further education.
- Other info: Gain practical experience and career growth opportunities in a dynamic team.
- Why this job: Make a real impact in building control while developing your skills in a supportive environment.
- Qualifications: Level 2 qualification in Business Administration or equivalent required.
The predicted salary is between 25989 - 25989 £ per year.
A position has arisen in the Building Control Section for a Technical Support Officer - Building Control. We are looking for a highly competent person to provide the administrative support for the Building Control Assistant and the team of Officers. Bridgend County Borough Council Building Control team has a fine reputation throughout the Construction community and you will be able to maintain and enhance this reputation.
Building Control is an important fee earning and statutory service provided by BCBC in the face of growing competition from Approved Inspectors. The significant fee earning potential for a building control service is important to offset the other non-fee-earning work such as dangerous structures. The Council’s Building Control section is committed to providing a customer led service in direct competition with Approved Inspectors.
Our aim is to expand the range of experience and knowledge within the team and to meet the needs of our customers through investment in our employees. We are looking for a highly motivated and conscientious person who has achieved a Level 2 qualification in Business Administration or equivalent and who is willing to specialise in Building Control Technical Support and undertake further post qualification education towards gaining a CIOB level 3 Certificate in Technical Support for Public Service Building Standards.
This course is designed for building control administrative staff dealing with the building control function on a day to day basis. This qualification develops the learner’s knowledge and skills to process the workload of the building control team correctly in line with statutory timescales, delivery and performance standards. Students will also understand the importance of their role and how information is conveyed to users of the service. The successful candidate will be supported in their studies by the Council.
You will be an enthusiastic individual with the ability to work as part of a team and will be able to develop technically within a busy working environment which will provide excellent practical experience. Already computer literate, you will be a proficient user of technology with developed communication skills and an understanding of the importance of customer care.
You will help to ensure that the service continues to make a full contribution to the economic, social and environmental wellbeing of Bridgend County Borough and maintain the Council’s reputation for an excellent service in a highly competitive market. The successful candidate will be based at the Civic Offices, Bridgend although there is sufficient scope for agile/hybrid working.
The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council’s Hybrid Working Policy applies to this post.
Technical Support Officer in Bridgend employer: BRIDGEND COUNTY BOROUGH COUNCIL
Bridgend County Borough Council is an exceptional employer, offering a supportive work environment that prioritises employee development and customer service excellence. As a Technical Support Officer in the Building Control team, you will benefit from opportunities for further education, including support for obtaining a CIOB level 3 Certificate, while enjoying a flexible hybrid working arrangement that promotes work-life balance. Join a dedicated team known for its strong reputation in the construction community, where your contributions will directly impact the economic and social wellbeing of Bridgend County Borough.
Contact Details:
BRIDGEND COUNTY BOROUGH COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in Bridgend
✨Tip Number 1
Network like a pro! Reach out to people in the Building Control sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Bridgend County Borough Council and their Building Control team. Understand their values and recent projects so you can show how you fit into their vision. Tailor your responses to highlight your customer care skills and tech-savviness.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in administrative support and your willingness to learn and grow within the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the excellent service they provide.
We think you need these skills to ace Technical Support Officer in Bridgend
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Technical Support Officer role. We want to see how you can contribute to our Building Control team, so don’t hold back on showcasing your relevant qualifications!
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and team members, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe even share examples of how you've effectively communicated in past roles.
Highlight Your Tech Savvy:Being computer literate is a must for this position. Make sure to mention any specific software or tools you’re familiar with that are relevant to building control or administrative support. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BRIDGEND COUNTY BOROUGH COUNCIL
✨Know Your Stuff
Make sure you understand the role of a Technical Support Officer in Building Control. Brush up on relevant regulations, processes, and the importance of customer care in this field. Being knowledgeable will show your enthusiasm and commitment to the position.
✨Show Off Your Tech Skills
Since the job requires proficiency in technology, be prepared to discuss your experience with various software and tools. Bring examples of how you've used technology to improve efficiency or solve problems in previous roles.
✨Demonstrate Team Spirit
This role is all about teamwork, so think of examples where you've successfully collaborated with others. Highlight your ability to work in a busy environment and how you contribute to a positive team dynamic.
✨Prepare for Customer Scenarios
Expect questions about handling customer inquiries and complaints. Prepare some scenarios where you've provided excellent customer service, especially in challenging situations. This will showcase your communication skills and understanding of customer care.
